Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Claudia Sepúlveda

Claudia Sepúlveda

Commercial Director - Revenue Growth - LATAM Go-to-Market
CDMX,CMX

Summary

Commercial Director with 15+ years leading revenue growth and commercial transformation across pharma, medical aesthetics and consumer health in Mexico and LATAM.

I've built my track record inside successive M&A contexts (MAVI-Sanfer, Allen-Solara), protecting revenue continuity and capturing integration synergies through each transition. I've managed P&Ls up to $120M MXN/month, led teams of up to 80 people, and run go-to-market strategies connecting sales, marketing and customer experience.

Currently in a deliberate strategic transition after closing my medical aesthetics chapter at Merz, selectively evaluating Commercial Director and General Management mandates with broader scope.

I use AI tools (Claude, ChatGPT) and CRM automation to sharpen commercial execution - a working edge, not a specialty.

Overview

3
3
Languages
6
6
years of post-secondary education
16
16
years of professional experience

Work History

Directora Nacional de Ventas

Merz Aesthetics
06.2025 - 01.2026

Gestioné P&L mensual de $40-60M MXN, con enfoque en rentabilidad y eficiencia operativa.
Rediseñé el modelo comercial liderando a 7 Gerentes Regionales y más de 50 representantes.
Cerré una brecha de $34M MXN mediante un Plan de Recuperación de Ventas.

Directora de Desarrollo de Negocios, Comercial y M

Allen Laboratorios y Solara Farmaceútica
Ciudad de Mexico, Mexico City
08.2024 - 06.2025

Lideré la cartera comercial de 38 marcas de la línea AVITUS.
Diseñé la estrategia go-to-market y aseguré la continuidad del negocio durante la integración Allen–Solara.

Commercial Director

Laboratorios SANFER
11.2023 - 08.2024
  • With a monthly EBITDA of 33 million pesos, the adept management of the Profit and Loss (P&L) statement stands as a testament to the strategic initiatives aimed at bolstering profitability and operational efficiency.
  • Collaborated with product development teams to align product offerings with customer needs.
  • Directed trade show participation efforts to maximize exposure and return on investment.
  • Collaborated with network executives to define and drive merger of both companies.
  • Streamlined internal communications to foster collaboration and shared goals among companies.
  • Developed pricing strategies to balance profit margins and competitiveness for sustainable growth, and created annual budgets based on historical data analysis and growth objectives.
  • Developed pricing strategies that balanced profit margins with competitive positioning, driving sustainable growth

Chief Commercial Officer

MAVI Farmaceútica
11.2022 - 11.2023
  • Negotiated key partnerships to foster collaboration and drive mutual success.
  • Crafted compelling value propositions, capturing new customers in competitive markets.
  • Achieved company-wide alignment on commercial objectives through effective communication.
  • Championed a customer-centric culture, enhancing overall satisfaction levels.
  • Streamlined internal processes, improving efficiency and reducing costs.
  • Coordinated closely with finance teams to align budgets with strategic goals.
  • Developed go-to-market strategies for new product launches, increasing market share.
  • Implemented robust forecasting models to optimize sales projections and resource allocation.
  • Consistently achieved monthly sales of $120 million, demonstrating a strong track record of success.

Chief Marketing Officer

MAVI Farmaceútica
05.2022 - 11.2022
  • Collaborated with executive leadership to develop long-term business goals aligned with overarching company objectives.
  • Established strategic partnerships, expanding market reach and driving revenue growth.
  • Led product launch campaigns, ensuring timely delivery and strong market presence upon release.
  • Implemented data-driven decision-making processes, enhancing overall marketing effectiveness and ROI.
  • Improved company reputation through effective public relations initiatives and introduced agile methodologies into project management processes, increasing team efficiency and adaptability to change.
  • Oversaw 79-person marketing and sales team, promoting continuous improvement, enhancing processes and reducing costs as head of highly efficient and profitable group

DIGITAL MKT & SALESFORCE CRM MANAGER

Nestlé
04.2019 - 12.2021
  • Developed strategies in coordination with sales managers to increase sales within existing markets and identifying new markets for growth, managing a team of sales representatives responsible for generating sales leads establishing long-term relationships with HCPs/clients and develop new business opportunities
  • Close Up and IQVIA analysis implementation building a strategic operational cycle planning
  • Increased CRM adoption in order to obtain a high-performance sales team, implementing a transparent and more disciplined sales process that is successful in establishing an open channel of communication between the field force team and managers
  • Successful implementation of close loop marketing CLM + HCP´s segmentation (targeted digital visual aids on CRM for medical detailing) increasing the conversion rate, building stronger relationships with HCPs, and achieving a cohesive and effective connection between medical field force team and marketing department
  • Successful remote detailing implementation, that allowed the business to keep medical field force operation in 100% during pandemia reviewing reports about sales performance and identified trends in customer preferences or problems with existing products or services.

MEDICAL MARKETING & SCIENTIFIC AFFAIRS JR. MANAGER

Nestlé
03.2014 - 04.2019
  • Implementation and innovation in different ways of communication with HCP´S (medical events and paperless detailing materials), saving 60% of Medical Marketing costs by partially eliminating printed of material
  • Found new ways of communication with HCP´s according to market tendency, using direct and differential way to communicate benefits and competitive advantages of our brands
  • Approach with HCP´s through continuous medical education empowering Nestlé global leadership in nutrition and building partnership with them
  • According to Ped - Tracking 2011-2012-2013 Millward Brown, 63% of HCP´s acknowledge Nestlé as 'Leader in Nutrition'.

MEDICAL MARKETING COORDINATOR

Nestlé
03.2011 - 03.2014
  • Data driven digital marketing strategy implementation building an OMNICHANNEL, bringing all the channels (offline & online) of medical communication available and well connected under a strategic coherence, having as a result a very cost-effective way to amplify the offline activities of the medical field force improving business indicators such as engagement and conversion rate
  • Successful implementation of a digital HCP (health care professional) and consumer centric strategy: Activating the correct audience & understanding its needs
  • Developed omnichannel to facilitate path to purchase: Ej
  • Successful implementation of a chatbot service to facilitate the journey to purchase by promoting HCP contact points increasing recommendation and sales
  • Developed a successful campaign of Professionals Influencers Strategy on IG promoting products benefits platforms through science information and extend our reach and influence with HCPs community and moms (consumer)
  • Accelerate personalization and data collection to win prescription capitalizing on our information and data by creating unique experiences and tools for health care professional's practice.

MEDICAL SALES REPRESENTATIVE

Nestlé
08.2009 - 03.2011
  • Presence of the Good Start Supreme Infant Formula in 4 private hospitals
  • Premium Segment Growth: Identifying personal and business needs of the client to design solutions ensuring loyalty, commitment and confidence to maintain long-term stay
  • Reduce competitor participation.

Education

Master of Science -

New York University NYU Steinhardt
New York, New York
09.2007 - 05.2008

Bachelor in Science, Nutrition & Science of Food, Department of Nutrition And Food Studies, Certified Nutritionist Program. -

Universidad Iberoamericana UIA
León, Guanajuato
08.2000 - 05.2006

Skills

  • Presentation Skills
  • Sales Skills
  • Commercial Strategy Development
  • Financial Acumen
  • Market Identification
  • Team Management
  • Adaptability and Flexibility
  • Written and Verbal Communication
  • Presentation Skills
  • Timeline

    Directora Nacional de Ventas

    Merz Aesthetics
    06.2025 - 01.2026

    Directora de Desarrollo de Negocios, Comercial y M

    Allen Laboratorios y Solara Farmaceútica
    08.2024 - 06.2025

    Commercial Director

    Laboratorios SANFER
    11.2023 - 08.2024

    Chief Commercial Officer

    MAVI Farmaceútica
    11.2022 - 11.2023

    Chief Marketing Officer

    MAVI Farmaceútica
    05.2022 - 11.2022

    DIGITAL MKT & SALESFORCE CRM MANAGER

    Nestlé
    04.2019 - 12.2021

    MEDICAL MARKETING & SCIENTIFIC AFFAIRS JR. MANAGER

    Nestlé
    03.2014 - 04.2019

    MEDICAL MARKETING COORDINATOR

    Nestlé
    03.2011 - 03.2014

    MEDICAL SALES REPRESENTATIVE

    Nestlé
    08.2009 - 03.2011

    Master of Science -

    New York University NYU Steinhardt
    09.2007 - 05.2008

    Bachelor in Science, Nutrition & Science of Food, Department of Nutrition And Food Studies, Certified Nutritionist Program. -

    Universidad Iberoamericana UIA
    08.2000 - 05.2006
    Claudia SepúlvedaCommercial Director - Revenue Growth - LATAM Go-to-Market