Claudia Alejandra Ortiz Morales

Supporting the North America manager , performing functions such as

Booking flights, accommodation and restaurant reservations for the manager.

Coordinating daily operations for guided food tours, including scheduling, customer inquiries, and vendor communication, ensuring seamless guest experiences.

Prepared invoices, processed payments, and tracked expenses to support financial reporting.

Liaised with tour guides, restaurant partners and local suppliers to confirm special arrangements.

Maintained stock levels for office stationery and consumables.

• Set performance expectations for the team,establishing open an professional relationships with them in order to achieve quick resolutions for various issues, monitoring progress towards goals and providing constructive feedback as needed.

• Collaborated with other department leaders to establish shared gals and ensure alignment across teams.

• Streamlined communication with suppliers, establishing dedicated channel for invoice inquiries and updates.
• Processed supplier payments via checks and bank transfers
• Conducted negotiations with suppliers to maintain strong business relationships
• Ensured accuracy of financial records by identifying and correcting discrepancies in invoices and purchase orders.
• Maintained a high level of confidentiality when handling sensitive financial data, ensuring the utmost discretion and professionalism in all dealings with internal and external stakeholders.