Hi, I’m
Claudia Méndez
Educational Consultant
Mexico City,Mex
Design is not just what it looks like and feels like. Design is how it works.
Steve Jobs
Summary
Resourceful and innovative Education Consultant with over 15 years of experience in e-learning and curriculum development. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Excellent communication, interpersonal skills, strategic thinking, organizational and recordkeeping abilities.
Overview
16
years of post-secondary education
1
Language
Work History
Joint Communiqué Language SolutionsMexico City, MX
Instructional Designer
08.2019 - Current
Job overview
- Create successful teaching aids and instructional materials for online classes.
- Assist with translation of various kinds such as manuals, CVs, letters, stories.
- Collaborate with cross-functional team of 5, increasing client satisfaction.
- Established Design Thinking as a go-to approach for curricula creation, lesson planning, and to develop and/or strengthen 21st-century skills in students.
- Researched and incorporated current trends and data into standard curriculum for EFL classes, Business English, and ESP courses
Prepa Tec. Tecnologico de Monterrey (ITESM)Toluca, Atlacomulco y Querétaro, MX
EFL Teacher
01.1999 - 07.2018
Job overview
- Developed activities and integrated technology to diversify instruction (LMS: Blackboard, Schoology; Onenote, Respondus, Google Apps, etc).
- Gave one-on-one attention to each student while maintaining overall focus on entire group.
- Emphasized critical thinking through small group activities.
- Improved instruction methods by using various assessment tools and strategies.
- Created curriculum and planned course content using methods of instruction such as Whole Brain Teaching, Flipped Classroom, and Gamification for content-based (CBI) EFL, Journalism and Rhetoric courses as well as preparation courses: Toefl, Cambridge English First, IELTS.
- Worked with a range of 5-35 students per class.
- Maintained 90% pass rate for courses.
Creativity, Methods and Materials Research Centre (CeCIMM) at CUAAL, UJEDDurango, Dgo
Teacher Coordinator
01.2008 - 12.2010
Job overview
- Developed curriculum for blended-learning and transversal competences, lesson plans and created Learning Objects to integrate with University programme.
- Analyzed instructor, student and class trends to make proactive decisions about program operations.
- Maintained program files, records, databases and website to gather research and prepare and submit monthly reports.
- Coordinated and allocated resources required to meet needs of 300+ students and 15+ instructors.
- Represented educational program at meetings and conferences to serve as subject matter liaison for array of services and activities assigned.
- Implemented program-level departmental policies and procedures and to support educational program and curriculum
- Edited and gave meaningful feedback to material designers.
- Supervised content created for the weekly television show that complemented our CALL Model.
- Managed budgets for computer acquisition.
Education
National Pedagogical University (UPN)Queretaro
Master of Arts from Education
01.2014 - 06.2018
University Overview
- Completed professional development in Pedagogical Intervention.
Autonomous University of Mexico State (UAEM)Toluca
Bachelor in English Teaching from Language Arts Teacher Education
01.2005 - 01.2010
University Overview
- Merit diploma for high academic performance
National Autonomous University of Mexico (UNAM)Mexico City
Modern Language And Literature. English Letters. from English Literature And Translation
01.1992 - 12.1996
Martinak SchoolMexico City
Translation Certificate from Language Interpretation And Translation
01.1989 - 12.1990
Skills
Education ICT
Strategic planning
Project Management
Course material creation
Curriculum design
Learning strategies
Training program development
Course management
Self-Motivated
Interpersonal Communication
Decision Making
Windows, Macintosh and Lynux Software
Conflict management
Administrative support
Timeline
Instructional Designer
Joint Communiqué Language Solutions
08.2019 - Current
National Pedagogical University (UPN)
Master of Arts from Education
01.2014 - 06.2018
Teacher Coordinator
Creativity, Methods and Materials Research Centre (CeCIMM) at CUAAL, UJED
01.2008 - 12.2010
Autonomous University of Mexico State (UAEM)
Bachelor in English Teaching from Language Arts Teacher Education
01.2005 - 01.2010
EFL Teacher
Prepa Tec. Tecnologico de Monterrey (ITESM)
01.1999 - 07.2018
National Autonomous University of Mexico (UNAM)
Modern Language And Literature. English Letters. from English Literature And Translation
01.1992 - 12.1996
Martinak School
Translation Certificate from Language Interpretation And Translation
01.1989 - 12.1990