Claudia P. Alvarez
San Luis Potosí
Summary
San Luis Potosí
Responsible and passionate when it comes to nature, like photography and outdoor activities.
Very responsible person who engaged in any activity,honest and integrity are my strength values. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
11
11
years of post-secondary education
2
2
Languages
Work History
Receptionist
HBR Rentals
11.2022 - 11.2022
- Answered phone calls, greeted clients, and handled all front desk responsibilities
- Brought forth a strong ability for multitasking and prioritizing tasks
- Decorated the front reception area, contributing to a welcoming environment
- Provided clients and prospective clients with information regarding services and products offered
- Brought forth phone etiquette and a patient attitude
- Aimed for the highest level of customer service possible
- Brought forth excellent troubleshooting and problem-solving skills
- Handled any customer problems with grace and compassion
- Brought forth a positive attitude and unwavering work ethic.
Customer Service
Contactum Call Center
09.2019 - 11.2019
- Worked to achieve high customer satisfaction rates by providing optimal customer service.
- Helped to increase customer return rates by providing excellent customer service at all times
- Brought forth excellent customer service skills and a commitment to customer satisfaction
- Provided superior customer service to clients by addressing all questions and concerns
- Fostered a high rate of returning clients due to optimal customer service and outstanding graphic design services
- Provided excellent customer service and achieved a high rate of client satisfaction and retention.
Bilingual Recepcionist
BMW Partner
San Luis Potosí
03.2022 - 04.2023
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Applied effective time management techniques to meet tight deadlines.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
- Strengthened communication skills through regular interactions with others.
Education
Diploma - undefined
Colegio Tepeyac Elementary
09.1980 - 05.1986
Diploma - undefined
Rafael Nieto Compean Mid-school
09.1986 - 05.1989
Diploma - undefined
Miguel De Cervantes
09.1989 - 05.1992
Skills
Adaptability, Creativity, Fast Learner, Ability to Multitask, Teamwork, Ability to Work Underundefined
Timeline
Receptionist
HBR Rentals
11.2022 - 11.2022
Bilingual Recepcionist
BMW Partner
03.2022 - 04.2023
Customer Service
Contactum Call Center
09.2019 - 11.2019
Diploma - undefined
Miguel De Cervantes
09.1989 - 05.1992
Diploma - undefined
Rafael Nieto Compean Mid-school
09.1986 - 05.1989
Diploma - undefined
Colegio Tepeyac Elementary
09.1980 - 05.1986
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