Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Clinical Nutrition Intern
Hospital Civil De Guadalajara Fray Antonio Alcalde
Guadalajara, Jalisco
09.2022 - Current
Offered friendly and efficient service to customers, handled challenging situations with ease.
Resolved problems, improved operations and provided exceptional service.
Learned new skills and applied to daily tasks to improve efficiency and productivity.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
Used Microsoft Word and other software tools to create documents and other communications.
Call Center Agent
Banquetes Providencia
Guadalajara, Jalisco
06.2016 - 02.2017
Maintained and encouraged customer loyalty through courteous and efficient resolution of disputes, complaints and discrepancies.
Responded to customer requests for products, services and company information.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Sought out extra training opportunities to enhance customer relationship management abilities.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Recommended products to customers, thoroughly explaining details.
Maintained user account data by initiating account access and establishing in database.
Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
Applied strong communication and negotiation skills regarding refunds and merchandise exchanges.
Cuisinier
Alitas
Guadalajara, Jalisco
11.2015 - 04.2016
Took inventory of supplies and maintained accurate stock records to minimize losses and support supply ordering.
Established food preparation procedures and guidelines to promote meal consistency and quality.
Prepared and served food to approximately Number personnel in upscale urban restaurant.
Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
Education
Gastronomy - International Kitchen
Colegio Gastronómico Internacional
Guadalajara, Jalisco, Mexico
09.2012 - 09.2015
Nutritionist - Human Nutrition
UNE
Tlajomulco De Zúñiga, Jalisco Mexico
09.2018 - 07.2021
Skills
Call center operations
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Timeline
Clinical Nutrition Intern
Hospital Civil De Guadalajara Fray Antonio Alcalde
09.2022 - Current
Nutritionist - Human Nutrition
UNE
09.2018 - 07.2021
Call Center Agent
Banquetes Providencia
06.2016 - 02.2017
Cuisinier
Alitas
11.2015 - 04.2016
Gastronomy - International Kitchen
Colegio Gastronómico Internacional
09.2012 - 09.2015
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