Connie Butler
Quality Proofreader
Merida
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
23
23
years of professional experience
4
4
years of post-secondary education
Work History
Content Moderation Manager
ICUC
Merida
09.2010 - 09.2019
- Maintained professional, organized, and safe environment for employees and patrons.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
Professional Coach
Self
San Francisco
09.1996 - 09.2011
- Inspired individuals to increase sense of self worth and develop action plans based on their core values.
- Encouraged others to cultivate strong, healthy work ethic, create plan of action which led to achievable goals.
- Motivated clients to develop more self-knowledge and reframe perceived obstacles ensuring they were more effective both professionally and personally.
- Developed and implemented comprehensive training program for people to increase resilience and performance.
Education
Master of Arts - Psychology
JFK University
San Francisco, CA 09.1995 - 09.1999
Skills
Project Management
Staff Management
Interspersoanl Communications
Improvement initiatives
Intuitive Problem solving
Goal Development
Timeline
Content Moderation Manager
ICUC
09.2010 - 09.2019
Professional Coach
Self
09.1996 - 09.2011
Master of Arts - Psychology
JFK University
09.1995 - 09.1999