Consuelo Angélica Alcántara Santillán
Bilingual Secretary, Administrative Assitant & Sales Manager
Hacienda Chimalpa No 59, Col. Exhacienda El Rosario
Summary
Dynamic professional with a proven track record in customer service and data entry, honed as a Sales Manager's Assistant at Sensormatic. Adept at multitasking and fostering teamwork, I excel in enhancing client relations and maintaining confidentiality, ensuring operational efficiency and client satisfaction.
Overview
35
35
years of professional experience
Work History
English Courses for Private Students
Freelance
08.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Sales Manager's Assistant
Sensormatic
03.1998 - 11.2000
- Improved client relations by promptly addressing inquiries and resolving issues.
- Provided administrative assistance to the Sales Manager, enabling them to focus on strategic initiatives for business growth.
Data Capturer
College of Science
04.1996 - 01.1998
- Excelled in working independently as well as collaborating with teams, utilizing strong multitasking skills to manage competing priorities.
- Verified accuracy and validity of data entered in databases
- Maintained strict confidentiality while handling sensitive client information and records.
Bilingual Secretary
Key Quimica
05.1993 - 03.1996
- Developed rapport with vendors who provided translation services for company projects that required additional expertise or specialization.
- Maintained accurate records of phone calls, messages, and correspondence in both English and Spanish for easy reference by all staff members.
Assistant
Coca Cola Company
06.1990 - 12.1992
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Education
High School Diploma -
Helen´s School
State Of Mexico 05.2001 -
Skills
Teamwork and collaboration
Multitasking
Customer service
Dependable and responsible
Microsoft Word
Data entry
Timeline
English Courses for Private Students
Freelance
08.2009 - Current
High School Diploma -
Helen´s School
05.2001 -
Sales Manager's Assistant
Sensormatic
03.1998 - 11.2000
Data Capturer
College of Science
04.1996 - 01.1998
Bilingual Secretary
Key Quimica
05.1993 - 03.1996
Assistant
Coca Cola Company
06.1990 - 12.1992
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