CORINA OFELIA ROBLES CASTANEDA
Aguaprieta
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
7
7
years of professional experience
Work History
Medical Interpreter
DATAMARK
06.2019 - Current
- Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients.
- Ensured clear communication by providing precise interpretation of doctor''s instructions, diagnoses, and prescriptions to non-English speaking patients.
- Improved patient satisfaction with medical care by facilitating effective communication between healthcare providers and diverse populations.
- Contributed to a supportive healthcare environment by fostering open dialogue and trust between providers and patients through skilled interpretation services.
Bilingual Interpreter
DATAMARK
11.2018 - 05.2019
- Enhanced communication by providing accurate and timely interpretations for clients in various industries.
- Supported culturally diverse populations by interpreting both verbal and written materials, bridging language gaps.
- Streamlined business operations with precise translations of documents, correspondence, and presentations.
- Safeguarded confidentiality by adhering to strict professional ethics and privacy guidelines during interpretation sessions.
Customer Service Representative
DATAMARK
09.2017 - 04.2018
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
High School Diploma -
Phoenix Job Corps
Phoeniz Az06.2003
Skills
- Cultural insight
- Physician communication
- Patient Assessment
- Security
- Fluent in Spanish and English
I enjoy drinking my coffee and reading a good book.
I like to sit by the window after a long day and sit ad drink my coffee and reading my book. I feel complete when I do this it makes me happy and relaxed.
Timeline
Medical Interpreter
DATAMARK
06.2019 - Current
Bilingual Interpreter
DATAMARK
11.2018 - 05.2019
Customer Service Representative
DATAMARK
09.2017 - 04.2018
High School Diploma -
Phoenix Job Corps
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