Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Cortney Allen

Buda

Summary

Solution oriented leader with a passion for operations, customer service, and employee development. Specializes in maximizing profits through cost control, exemplary business acumen, and operational excellence. Enthusiastic management professional with demonstrated success supervising staff and building teams. Skilled in solving complicated issues and making proactive operational changes.

Overview

7
7
years of professional experience

Work History

Project Solar District Lead

Levi Strauss & Co.
01.2023 - 05.2023
  • Developed and led training in Texas North District for ERP product cutover to include supporting all stores Texas North locations with inventory ramp up as well as post cutover inventory management.

Store Manager

Levi Strauss & Co.
01.2021 - Current
  • Achieved highest sales at this location since before 2015 through service elevation, support leadership upskilling, and strong peak planning
  • Supports district manager by serving as DM contact during out of office periods
  • Supports district and US Retail Operations teams as District Operations Expert
  • Field facing duties include monitoring and reporting operational KPIs, training, problem solving, and peer accountability
  • Corporate facing responsibilities include supporting with policy governance and compliance, identifying actionable feedback from the field, and providing creative solutions to both new and existing challenges in ways of working.

Retail Communications Specialist Support

Levi Strauss & Co.
09.2022 - 01.2023
  • Acted as liaison between US Retail Communications team and US Retail Field leaders
  • Aided in adoption of new store communications product as well as supported with product API and all aspects of IT ticket management.
  • Created company resources, led training calls, drafted store communications, attended cross functional meetings, and provided insight to business partners in all departments.

Store Manager

Levi Strauss & Co.
01.2018 - 01.2021
  • Drove business to highest profitability in location history
  • Developed team to secure bench talent resulting in ASM promotion to Store Manager
  • Selected to support district in Operations with emphasis on RFID program execution, inventory management, and replenishment strategy.

Store Manager

Maurices
01.2017 - 01.2018
  • Improved team customer engagement and sales drive resulting in a 14.5% increase in sales over prior year.
  • Identified and improved operational inefficiencies and opportunities leading to a 72.9% increase in store financial company contribution over one-year period
  • Reduced employee turnover through consistency in both development and accountability.

Skills

  • Data analysis
  • Verbal and written communication
  • Strategic Planning
  • Process improvement strategies
  • Managing Operations and Efficiency
  • Complex and Creative Problem-Solving
  • MS Office
  • Microsoft Teams

Accomplishments

  • 2022 District Pioneer Award recipient - Levi Strauss & Co.
  • 2019 Club 501 President’s Award recipient - Levi Strauss & Co.
  • 2018 Achieved Outlet highest UPT over LY in US/Canada - Levi Strauss & Co.

Timeline

Project Solar District Lead

Levi Strauss & Co.
01.2023 - 05.2023

Retail Communications Specialist Support

Levi Strauss & Co.
09.2022 - 01.2023

Store Manager

Levi Strauss & Co.
01.2021 - Current

Store Manager

Levi Strauss & Co.
01.2018 - 01.2021

Store Manager

Maurices
01.2017 - 01.2018

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Cortney Allen