Cristal Huerta
Los Angeles
Summary
Results-driven cashier with expertise in customer transaction processing and inventory management. Demonstrated ability to enhance customer satisfaction and streamline operational workflows. Proven track record in fostering positive customer relationships and ensuring accurate inventory levels. Committed to supporting team objectives through exceptional service and efficient operations. Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
8
8
years of professional experience
Work History
Cashier
Chevron
Los Angeles
02.2024 - Current
- Processed customer transactions accurately using point-of-sale systems to ensure efficiency.
- Managed cash register operations, adhering to cash handling procedures rigorously.
- Maintained cleanliness and organization of checkout area and store displays.
- Monitored inventory levels and restocked shelves during shifts as necessary.
- Issued receipts, refunds, and credits while providing exemplary customer service.
- Collaborated with front-end staff to assist customers effectively and promptly.
- Accepted payments via cash, check, credit card, gift card, or automatic debit.
- Executed additional duties as assigned by management to support store operations.
Costumer Service
T-Mobile
Los Angeles
10.2021 - 12.2023
- Resolved customer issues promptly, resulting in high satisfaction ratings.
- Engaged customers through effective interpersonal skills to foster positive experiences.
- Assisted with inquiries and requests, enhancing overall service quality.
- Identified customer needs swiftly to provide tailored solutions.
- Delivered knowledgeable and friendly service to promote satisfaction.
- Completed daily responsibilities efficiently while maintaining accuracy.
- Exceeded expectations by developing innovative approaches to problem-solving.
Warehouse Worker
FedEx
Los Angeles
01.2019 - 06.2021
- Sorted packages by size and destination to enhance processing efficiency.
- Organized inventory in designated areas for streamlined access.
- Maintained cleanliness and safety standards in warehouse environment.
- Collaborated with colleagues to achieve daily shipping targets effectively.
Costumer service
Verizon
Los Angeles
08.2017 - 11.2018
- Resolved escalated customer service inquiries efficiently and professionally.
- Generated detailed reports on customer service activities to track performance.
- Delivered exceptional customer service through courteous interactions with clients.
Education
High School Diploma -
Locke High School
Los Angeles,CA06-2016
Skills
- Inventory management
- Customer transaction processing
- Refund processing
- Customer relationship management
- Conflict resolution
- Problem solving
- Attention to detail
- Point-of-sale operations
Languages
English
First Language
Spanish
Proficient (C2)
C2
Timeline
Cashier
Chevron
02.2024 - Current
Costumer Service
T-Mobile
10.2021 - 12.2023
Warehouse Worker
FedEx
01.2019 - 06.2021
Costumer service
Verizon
08.2017 - 11.2018
High School Diploma -
Locke High School