Highly motivated to acquire new knowledge as well as providing useful input, meet and exceed expectations. Always eager to listen feedback and be continuously improving to provide the best service to help the team.
Managed to fulfill client's expectations regarding their actual service as well as explaining additional features and different packages available. Reached expected goals and closed multiple sales to improve my team's metrics.
Enhanced patient understanding by accurately translating medical terminology and complex concepts between medical professionals and patients. Managed to solve different scenarios in order to provide with the best customer service to the health provider as well as empathy to the non-english speaker patient so that they can understand each other.