Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Cristina Cruz

Bastrop

Summary

Extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bilingual Sales Representative

Bradley Lead Group
02.2022 - Current
  • Remote position
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Collaborated with cross-functional teams to identify and address customer needs.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Bilingual Assistant

Azarmehr Law Group
09.2019 - 02.2022
  • Greeted guests in with friendliness and professionalism.
  • Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies.
  • Conducted client intake interviews to determine client service need and eligibility.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
  • Collected and input timesheet data into automated accounting system and processed labor corrections.
  • Developed comprehensive client case list and performed file maintenance to promote accuracy and information compliance.
  • Interacted with telephone callers and answered questions about immigration attorneys' services.
  • Planned and scheduled general maintenance, major repairs and remodeling projects.
  • Managed operations, maintenance and improvement of properties.
  • Collected rent, deposits and payments from tenants.
  • Communicated effectively with owners, residents, and on-site associates.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Coordinated appointments to show marketed properties.
  • Kept properties in compliance with local, state, and federal regulations.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Generated leads for sales and rental properties through cold calls and referrals.

Education

Criminology And Criminalistic -

IOEST
Matamoros, Tamaulipas
12.2016

Skills

  • Administrative Support
  • Executive Administrative
  • Data Entry
  • Excel
  • Purchasing
  • Word
  • Corel Draw
  • Quotes
  • Scheduling
  • Receptionist
  • Administrative Assistant
  • Babysitting
  • Child Care
  • Spanish
  • English
  • Customer service
  • Server/waiter
  • Goal-Oriented
  • Self Motivation
  • Team Collaboration
  • Excellent Communication
  • Interpersonal Skills
  • Task Prioritization
  • Decision-Making
  • Multitasking
  • Processing payments
  • Problem-Solving
  • Organizational Skills
  • Analytical Thinking
  • Analytical Skills
  • Cash Handling
  • Order Processing
  • Adaptability and Flexibility
  • Interpersonal Communication
  • Team building
  • Reliability
  • Professionalism

Certification

  • First Aid Certification
  • CPR Certification

Timeline

Bilingual Sales Representative

Bradley Lead Group
02.2022 - Current

Bilingual Assistant

Azarmehr Law Group
09.2019 - 02.2022

Criminology And Criminalistic -

IOEST

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Cristina Cruz