CRISTINA GONZALEZ
HIDALGO
Summary
Proactive administrative assistant with a background in real estate operations. Skilled in basic bookkeeping, document management, and customer service, contributing to successful client interactions and efficient office workflows.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
GRUPO INMOBILIARIO TERRA FIRME
Reynosa, Tamaulipas
01.2023 - 01.2024
- Supported daily operations in a fast-paced real estate office, gaining strong knowledge of business management, administrative processes, and property transaction workflows. Managed documentation, client interactions, and internal operations to ensure efficient service and successful closings.
- Managed office filing systems, inventory records, and document control to maintain accuracy and compliance.
- Handled petty cash transactions, account adjustments, and basic bookkeeping tasks.
- Provided customer service by coordinating directly with clients to collect documentation, schedule appointments, and guide them through the buying, selling, and leasing processes.
- Conducted outreach to potential clients, and maintained follow-ups to support lead generation.
- Managed and organized business documentation, improving efficiency and workflow.
- Developed proficiency in Microsoft Office (Word, Excel, PowerPoint) for reporting and record-keeping.
- Supported internal teams with data entry, appointment scheduling, and general office management.
- Assisted in preparing property listings, organizing showing schedules, and coordinating communication between agents and clients.
Education
High School Diploma In Business Administration - Business Administration
INSTITUTO INTERNACIONAL DE ESTUDIOS SUPERIORES
Reynosa, Tamaulipas07-2023
Skills
- Document management
- Client communication
- Data entry
- Office administration
- Basic bookkeeping
- Customer service
- Appointment scheduling
- Team collaboration
- Effective organization
- Documentation and control
- Administrative operations
- Task prioritization
- Office management
- Phone call answering
- Administrative support
- Marketing
- Paperwork drafting
- Professional communication
- Customer and client relations
- Microsoft Excel
- Microsoft Word
- Mail distribution
Languages
English
Advanced (C1)
C1
Spanish
Advanced (C1)
C1
Timeline
Administrative Assistant
GRUPO INMOBILIARIO TERRA FIRME
01.2023 - 01.2024
High School Diploma In Business Administration - Business Administration
INSTITUTO INTERNACIONAL DE ESTUDIOS SUPERIORES