Cristina Rodríguez Lopez
Guadalajara, Jalisco
Summary
Dynamic leader with a proven track record at Cadena Comercial OXXO S.A De C.V, enhancing customer satisfaction and driving growth through strategic planning and leadership development. Excelled in operations management and team leadership, fostering a culture of continuous improvement and aligning regional efforts with corporate objectives. Skilled in staff training and development, achgional Manager experienced in wide range of business needs, including strategic planning, promotional activities and human resources. Accustomed to stepping into different roles every day to enable business operations to evolve and meet changing demands.
Overview
20
20
years of professional experience
Work History
Gerente Regional RH
Cadena Comercial OXXO S.A De C.V
2004.02 - Current
- encread customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Promot ulture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Education
MBA - Administracion De Negocios
UVM
CDMX Campus San Rafael09.2016
Licenciatura En Psicología
Universidad Nacional Autónoma De México
CDMX07.1998
Skills
- Operations
- Staff Training and Development
- Strategic Planning
- Staff Management
- Staff Supervision
- Operations Management
- Leadership Development
- Team Leadership
- Policies and Procedures
Languages
English
Intermediate (B1)
Timeline
Gerente Regional RH
Cadena Comercial OXXO S.A De C.V
2004.02 - Current
MBA - Administracion De Negocios
UVM
Licenciatura En Psicología
Universidad Nacional Autónoma De México
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