Cristina A. Silva
Eagle Pass, Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem solving skills. Dynamic and bilingual professional with a proven track record in customer service and teamwork.
Overview
18
18
years of professional experience
Work History
Sales Associate
Walmart
04.2015 - 07.2024
- Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Collaborated with team members to achieve monthly sales targets.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Bookkeeper
Salinas Trucking
01.2011 - 03.2015
- Maintained and processed invoices, deposits, and money logs.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Completed payroll for employees and maintained detailed records of procedures.
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Entered figures using 10-key calculator to compute data quickly.
Teller
Friona Texas Federal Credit Union
05.2009 - 09.2009
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Teller
Friona Texas Federal Credit Union
04.2006 - 02.2008
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Education
Associate of Applied Science - Accounting
Amarillo College
Amarillo, Tx05.2006
High School Diploma -
Hereford High School
Hereford, Tx05.2004
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Bilingual (English/Spanish)
Timeline
Sales Associate
Walmart
04.2015 - 07.2024
Bookkeeper
Salinas Trucking
01.2011 - 03.2015
Teller
Friona Texas Federal Credit Union
05.2009 - 09.2009
Teller
Friona Texas Federal Credit Union
04.2006 - 02.2008
Associate of Applied Science - Accounting
Amarillo College
High School Diploma -
Hereford High School
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