Cristina Munoz
Springville
Summary
Dynamic Restaurant Manager with a proven track record at Los 2 Amigos Mexican Restaurant, excelling in conflict resolution and customer engagement. Expert in restaurant operations management, I developed strategic business plans that significantly boosted food and beverage sales while fostering a positive team environment. Bilingual in Spanish, enhancing communication and service quality.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Los 2 Amigos Mexican Restaurant
01.2021 - 06.2025
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Social Media Manager
Nieves Allende
07.2019 - 01.2021
- Developed and promoted corporate brand, images and identity to media and public.
- Taught in-house employees strategies for successful internal and external communications.
- Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Cultivated strong corporate image and identity with clear branding.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Education
High School Diploma -
Carbon High School
Price UT05-2023
Skills
- Restaurant operations management
- Teamwork and collaboration
- Basic math
- Recruitment
- Schedule coordination
- Stable work history
- Customer engagement
- Conflict resolution techniques
- Bilingual fluency in Spanish
- Organizational skills
- Public speaking
Timeline
Restaurant Manager
Los 2 Amigos Mexican Restaurant
01.2021 - 06.2025
Social Media Manager
Nieves Allende
07.2019 - 01.2021
High School Diploma -
Carbon High School
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