Cristián Rocaél Delcompare Benítez Cristián Rocaél
Sommelier
Cancún, Quintana Roo
Summary
Experienced in operating POS systems, taking orders, managing tables and maintaining smooth customer flows in fast-paced French, Steak House, etc restaurants. Familiar with training new staff how to complete work quickly.
Diligent Food Service worker with successful history in Restaurants and Cheff Table settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.
Wine Parring Dinners, effectivity wines decisions.
Overview
12
12
years of professional experience
Work History
Hotel Waiter
Hyatt Ziva Cancún
03.2022 - 03.2024
- Protected guests by following proper food handling procedures.
- Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
- Garnished completed orders and arranged foods to please customers.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Type Restaurant Experience: Steack House, French Restauramt, Italyan, Asian, Sea Food, Cheff Table, Ejecutive Service, Wedding, Corporative Season...etc.
Head Cake Decorator
Bodega Aurrer
06.2014 - 04.2020
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Coordinated effectively with other departments such as catering and events, ensuring seamless integration of cake offerings into broader service packages.
- Managed scheduling of decorating staff, ensuring optimal coverage during peak hours without compromising efficiency or quality.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
Butcher Shop Assistant
Tepeyac Steack Store
02.2012 - 02.2013
- Recommended complementary purchases to customers, increasing revenue.
- Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
- Provided exceptional customer service with prompt assistance, answering questions on meat selection, preparation, and cooking techniques.
- Developed strong relationships with customers by consistently exceeding expectations for quality service and product knowledge.
Education
Vinos Y Regiones USA
ONSOM
Cancún02.2024
Vinos Y Regiones De Francia
ONSOM
Cancún10.2023
Wedding Planner
Cinthia Cervantez
Cancún09.2023
Master Habanos
Circulo De Sommelier
Cancún07.2023
Sommelier
Circulo De Sommelier
Cancún05.2023
Destilados Mexicanos
Circulo De Sommelier
Cancún05.2023
High School Diploma -
PREFECO Lic. Beníto Juarez
Aguascalientes 05.2001 -
Skills
Multi-tasking skills
Supply Stocking
Staff Scheduling
Team Collaboration
Food sales and promotion
Analytical Thinking
Banquet Coordination
Customer Order Management
Wine service
Problem-Solving
Effective Communication
Guest service
Guest Interaction
Timeline
Hotel Waiter
Hyatt Ziva Cancún
03.2022 - 03.2024
Head Cake Decorator
Bodega Aurrer
06.2014 - 04.2020
Butcher Shop Assistant
Tepeyac Steack Store
02.2012 - 02.2013
High School Diploma -
PREFECO Lic. Beníto Juarez
05.2001 -
Vinos Y Regiones USA
ONSOM
Vinos Y Regiones De Francia
ONSOM
Wedding Planner
Cinthia Cervantez
Master Habanos
Circulo De Sommelier
Sommelier
Circulo De Sommelier
Destilados Mexicanos
Circulo De Sommelier