CRISTOPHER SÁNCHEZ

• Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
• Process Recs for Owners for owner distribution.
• Prepared and uploaded essential documents to Docusing.
• Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
• Utilized MLS data to analyze market trends and inform rental pricing strategies.
• Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

•Handled accounts payable and receivable, processed invoices, and reconciled financial statements.

•Scheduled and coordinated vendor appointments, ensuring timely and cost-effective service delivery.
•Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
•Ensured accurate record-keeping with diligent data entry and database management for vital company information.

• Facilitated real estate transactions by assisting buyers, sellers, and third-party stakeholders.
• Prepared and modified legal documents to ensure smooth closing processes.
• Provided sales support and training to lead generators, improving their performance and closing rates.

•Proactively sought new business opportunities for small businesses and property maintenance contracts.

• Provided excellent customer service, addressing tenant concerns and scheduling maintenance appointments.
• Managed inventory levels for cleaning supplies and other essential items.

• Provided technical assistance to customers.
• Mentored new agents, providing training and ongoing support.
• Scheduled and managed on-site technician appointments.
• Effectively communicated with product and sales teams to address escalations and special cases.

• Team Leadership: Provided coaching and performance feedback to team members.
• Financial Management: Processed payments and reconciled financial records.
• Customer Service: Assisted insurance companies and doctors with healthcare payment inquiries and changes.