CÉSAR RIVERA
General / Quality / Product management
Querétaro
Summary
Customer-oriented with 25 years of experience focused on quality control, validation and product process, sales, operations and increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen.
Overview
31
31
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
General Manager
Instrulab
09.2024 - Current
- General management of organization, RH, sales, production, quality control, customer service and finance.
- Responsible for operations and new projects working for aerospace and automotive industries, equipment sales and integration in production process.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
General Manager
Cross Technical Services
01.2020 - 09.2024
- General management of organization as the legal representative, in charge of all departments such as HR, service and equipment sales, engineering and new projects, production, quality control, customer service (Daimler-Mercedes Benz, Audi, Tesla, and Lucid) and finance.
- Responsible for creating production and test plans activities, calibration program and accreditation process.
- Equipment and accessories sales as an external and own brand representative.
- I created all local KPIs and I give customer service as needed.
- I started the location from zero and reached 20% above the invoicing forecast in the last fiscal year.
Quality Laboratory/Product Engineering Manager
Hella Automotive México
11.2009 - 12.2019
- Management of all lab teams, equipment, accreditation, and product engineering, customer complaints attending, and creation of Capex needs.
- Special quality testing supervision for SMT lines, product validation, process release and customer R@R events, MSA and GR&R for SMT lines.
- IPC certified trainer for IPCA610 and IPC7711/7721.
- Attention to audits from customers (Ford, GM and Stellantis) and certification and accreditation entities.
Quality planning leader
Diehl Controls
06.2005 - 11.2009
- Responsible for internal quality processes for SMT production lines including customer requirements and projects launch and validations.
- I started a quality SMT engineering role in the plant and reached the supervision of all quality techs and the laboratory.
Laboratory Leader
Bticino de México
10.1999 - 06.2005
- Responsible for material income as supplier’s coordinator, supporting internal quality activities.
- I achieved 85% of all our suppliers under internal certification and as lab leader, I achieved the first ISO17025 accreditation for the testing laboratory.
Electrical technician
Siemens de México S.A. de C.V.
05.1994 - 12.1994
- Responsible for the manual assembly of control panels, I started as an electrical technician and then I was promoted to team assembly leader.
Education
Bs degree Electronic Engineering -
ITQ-PWU
Bs degree Economics and Finance - undefined
UNITEC
Master Business Administration - undefined
IEU
01.2024 - Current
Skills
- Quality control leadership
- Supervisor development
- Project and plant launches
- Team leadership
- Creation of financial and sales KPIs
- Numerical and data analysis
- Operations management
Additional Information
Visa B1/B2, Passport
Timeline
General Manager
Instrulab
09.2024 - Current
Master Business Administration - undefined
IEU
01.2024 - Current
General Manager
Cross Technical Services
01.2020 - 09.2024
Quality Laboratory/Product Engineering Manager
Hella Automotive México
11.2009 - 12.2019
Quality planning leader
Diehl Controls
06.2005 - 11.2009
Laboratory Leader
Bticino de México
10.1999 - 06.2005
Electrical technician
Siemens de México S.A. de C.V.
05.1994 - 12.1994
Bs degree Economics and Finance - undefined
UNITEC
Bs degree Electronic Engineering -
ITQ-PWU
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