César Erasmo Rayón Núñez

• Improved customer service quality by providing real-time interpretation during meetings and conference calls.
• Enhanced client satisfaction by providing high-quality Spanish-English translations for various industries including, but not limited to, banking, healthcare, emergency services, education, immigration, customer service, and legal.

• Reviewed translated content for cultural sensitivity and use of universal Spanish.
• Maintained message content, tone, and emotion as closely as possible.

• Reviewed and edited content for correct grammar and style.
• Collaborated with authors create polished, attractive texts.
• Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.

In Dream of Darkness I manage a development team of 15 members consisting of 3D artists, animators, and programmers. I update our documents, document our production pipeline, schedule development milestones with the project leads, and figure out the tools and resources our team needs to work most efficiently.

As lead designer I researched, designed, and tested gamification mechanics when we created apps for clients such as ROYAL CANIN and PEMEX. I also attended meetings with these clients to present ideas and refine our products to meet their project goals.

Later on, when Imertual became a game development studio I was in charge of designing gameplay and narrative of a cosmic-horror game based on Aztec mythology.