Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Cuauhtli López Valencia

San Ysidro

Summary

Skilled Field Service Engineer with a proven track record at Werfen, enhancing equipment efficiency and customer satisfaction through expert maintenance and repair. Excelled in technical support and customer service, significantly improving instrument profitability and reliability. Expertise in troubleshooting and preventive maintenance, alongside strong documentation and schematic reading abilities, positions me as a valuable asset to any team.

Overview

9
9
years of professional experience

Work History

Field Service Engineer

Werfen
Tijuana
01.2017 - Current

Provide technical support to instruments in medical units to ensure their optimal operation and guarantee maximum profitability.

  • Timely attend to requests for installation, corrective maintenance, and other necessary actions for continuous performance under manufacturer specifications for the assigned instruments.
  • Carry out preventive maintenance on equipment in a planned and organized manner. Assigned, punctually complying with the established programs, and in accordance with the customer requirements.
  • Conduct diagnostic visits to generate repair quotes and maintenance policies.

Fixtures Design Engineer

Jabil
Tijuana
03.2016 - 01.2017
  • Work with the machine shop team in charge of designing and redesigning fixtures for a new product line, and the Ortho Clinical department.
  • Keep the maintenance plan of the tools used in the Ortho division up to date, as well as carry out the necessary corrective actions.
  • Support the machining team with the traceability of the plans and designs of the different fixtures of all the clients.

Education

Bachelor of Science - Engineering

Universidad Autónoma De Baja California
Tijuana, México
12-2015

Skills

  • Maintenance and repair
  • Computer hardware repair
  • Equipment calibration
  • Testing and diagnostics
  • On-site support
  • Mechanical engineering
  • Technical support
  • Preventive Maintenance
  • Field operations management
  • Repairing [devices]
  • Documentation
  • Schematic reading
  • Equipment testing
  • Customer service
  • Control systems
  • Preparing work orders
  • Inventory management
  • Equipment installation and repair
  • Troubleshooting and repair

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Field Service Engineer

Werfen
01.2017 - Current

Fixtures Design Engineer

Jabil
03.2016 - 01.2017

Bachelor of Science - Engineering

Universidad Autónoma De Baja California
Cuauhtli López Valencia