Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cynthia Covarrubias

Veracruz

Summary

Experienced in managing executive schedules, coordinating meetings, and handling confidential information with discretion. Recognized for exceptional organizational skills, proactive problem-solving abilities, and a strong dedication to team collaboration and achieving results. Trusted for adaptability in fast-paced environments and efficiency in handling evolving priorities. A background in education and training has cultivated a people-centered approach and fostered strong communication across diverse audiences.

Overview

10
10
years of professional experience

Work History

Personal Assistant to CEO / Content & Event Coordinator

RS Solutions + Dominican Joe Foundation
09.2024 - Current
  • Provide high-level administrative support to the CEO, including scheduling, communications, and project oversight.
  • Plan and execute fundraising galas, educational field trips, and multi-day donor engagement experiences.
  • Create strategic content calendars for Instagram and TikTok, including reels, carousels, and captions.
  • Write and distribute newsletters, donor thank-you letters, sponsorship appeals, and partnership updates.
  • Develop pitch decks, real estate comparative analyses, and event promotional material.
  • Maintain donor CRM data and manage sponsor-student relationships.

Patient Care Coordinator

National Recalls
01.2024 - 09.2024
  • Conduct 25+ outbound calls per hour to schedule healthcare appointments.
  • Perform accurate data entry into client systems, maintaining HIPAA compliance.

Dispatcher Agent / Executive Assistant to CEO

VOA Services / Vilaboa Logistics
01.2022 - 01.2024
  • Served as communication bridge between clients and freight brokers to ensure smooth logistics.
  • Secured freight loads and prepared detailed quotations.
  • Managed invoicing processes and prepared Statements of Account (SOAs).

Sales and Reservations Agent

Marriott
12.2019 - 06.2020
  • Handled high-volume inbound calls to manage hotel reservations and guest inquiries.
  • Consistently exceeded call quality metrics and upsold premium room options.

Event Coordinator

Grupo Destinos
06.2018 - 07.2019
  • Plan and manage corporate and social events, from design to on-site execution.
  • Negotiate with suppliers, manage budgets, and oversee billing and collections.
  • Coordinate travel logistics for large groups and serve as the primary liaison for clients and vendors.

Talent Development & HR Assistant

Propulsar
07.2017 - 04.2018
  • Supported CEO and HR operations by organizing internal workshops and client-facing events.
  • Scheduled and coordinated TOEFL and IELTS training programs.

Language Instructor

Berlitz de México
07.2015 - 07.2017
  • Delivered business English courses to corporate clients and group learners.
  • Organized and ran immersive summer English camps for children and teens.

Education

Project Management -

Coursera
04.2025

Bachelor's Degree - Business Management

Universidad de las Américas

Diploma - Content Writing, Community Management & Digital Marketing

Marketing Capacitación

Skills

  • Executive Assistance
  • Project Coordination
  • Social Media Strategy
  • Event Planning
  • Supplier relationship management
  • Budgeting & Invoicing
  • CRM Tools
  • Canva
  • Teaching

Timeline

Personal Assistant to CEO / Content & Event Coordinator

RS Solutions + Dominican Joe Foundation
09.2024 - Current

Patient Care Coordinator

National Recalls
01.2024 - 09.2024

Dispatcher Agent / Executive Assistant to CEO

VOA Services / Vilaboa Logistics
01.2022 - 01.2024

Sales and Reservations Agent

Marriott
12.2019 - 06.2020

Event Coordinator

Grupo Destinos
06.2018 - 07.2019

Talent Development & HR Assistant

Propulsar
07.2017 - 04.2018

Language Instructor

Berlitz de México
07.2015 - 07.2017

Bachelor's Degree - Business Management

Universidad de las Américas

Diploma - Content Writing, Community Management & Digital Marketing

Marketing Capacitación

Project Management -

Coursera
Cynthia Covarrubias