Cynthia Hernandez
Mission
Summary
Dynamic and dedicated professional with experience at South Texas Health System, excelling in patient care and medical record management. Proven ability to enhance communication and collaboration within teams, ensuring efficient appointment scheduling and accurate data entry. Committed to delivering exceptional service and maintaining high standards in healthcare environments.
Overview
7
7
years of professional experience
Work History
Clerk /Certified Nursing Assistant
South Texas Health System
McAllen
02.2022 - 07.2025
- Processed patient documents and maintained accurate medical records.
- Assisted in scheduling appointments for patients and healthcare providers.
- Coordinated communication between departments to facilitate patient care.
- Handled incoming calls and responded to inquiries promptly.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Utilized computer software programs to create reports, labels, forms.
Hospital Housekeeper
South Texas Health System
McAllen
09.2020 - 06.2021
- Tidying up rooms.
- Monitoring cleaning supplies and ordering more as needed.
- Reporting any necessary repairs or replacements.
- Respond to emergencies in relation to cleaning hospital environment.
- Appropriately dispose of medical waste products like syringes, hand gloves, face mask, sachets of tablets, etc.
- Document the procedure involved in the disposal of hospital waste products, and ensure that the right procedure in line with the standard practice of the hospital, is followed.
- Collect dirty clothes for appropriate washing.
Parts Puller/Cashier
Charles Clark Chevrolet
McAllen
01.2019 - 11.2019
- Operated a cash register for cash, check and credit card transactions with 100% accuracy.
- Responsible for locating and bringing parts to the shipping area where they have been sold.
- Ensure that pulled part is intact and has no defects, brought on by staying in storage for a period of time.
- Ensure the accuracy of part shipped in accordance with instructions.
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Process returns and exchanges by completing required paperwork and ensuring that details are updated in the inventory database.
Education
Nursing
South Texas College
McAllen 05-2028
Skills
- Patient care
- Medical record management
- Appointment scheduling
- Effective communication
- Team collaboration
- Data entry accuracy
Timeline
Clerk /Certified Nursing Assistant
South Texas Health System
02.2022 - 07.2025
Hospital Housekeeper
South Texas Health System
09.2020 - 06.2021
Parts Puller/Cashier
Charles Clark Chevrolet
01.2019 - 11.2019
Nursing
South Texas College