Dagoberto Balderramos Moreno

Achieved exceptional outcomes as a Call Center Representative at Teleperformance, excelling in customer service optimization and complaint resolution. Demonstrated proficiency in data entry and verbal communication, consistently exceeding performance metrics. Enhanced team performance and client satisfaction through effective call control and de-escalation techniques, contributing significantly to operational success. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [ position. Ready to help team achieve company goals. Knowledgeable and dedicated customer service professional with extensive experience in industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.