Summary
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Daiana Oliveros Alanis

Daiana Oliveros Alanis

Ciudad Juárez

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at Nikkori. Proven ability to enhance guest engagement and team collaboration, ensuring order accuracy and a welcoming atmosphere. Adept in cash handling and suggestive selling, consistently contributing to a positive dining experience.

Work History

Mesera

Nikkori
06.2025 - Current
  • Provided exceptional customer service by attentively responding to guest inquiries and requests.
  • Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
  • Supported team members by efficiently serving food and beverages during peak hours.
  • Learned menu items and daily specials to accurately inform guests of options available.
  • Adapted quickly to changing environments, demonstrating flexibility in high-pressure situations.
  • Engaged with guests to create a welcoming atmosphere while promoting restaurant offerings.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Enhanced team efficiency, collaborating effectively in high-pressure settings.

Education

BBA - Finanzas

Instituto Tecnológico De Ciudad Juárez
Ciudad Juárez
07-2029

Técnico En Recursos Humanos - R.R.H.H.

CBTIS 128
Ciudad Juárez, Chihuahua, Mexico
07-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling
  • Team collaboration
  • Order accuracy
  • Suggestive selling
  • Beverage preparation
  • Menu presentation

Languages

English
Intermediate (B1)

Accomplishments

  • Se logró atender más de 23 mesas en hora y día pico, siendo la única mesera en turno.

Timeline

Mesera

Nikkori
06.2025 - Current

BBA - Finanzas

Instituto Tecnológico De Ciudad Juárez

Técnico En Recursos Humanos - R.R.H.H.

CBTIS 128
Daiana Oliveros Alanis