Daisy Orozco
Richland, WA
Summary
With a proven track record at Morfin Law Firm, I excel in drafting legal documents and delivering exceptional communication, highlighted by fluent Spanish proficiency. My expertise in MS Office and professional phone etiquette has significantly enhanced client satisfaction and operational efficiency, showcasing my ability to manage schedules and support legal teams effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Legal Assistant
Morfin Law Firm
09.2020 - 06.2022
- Answered all incoming office calls.
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Scheduled depositions, mediations and arbitrations with parties involved in litigation cases.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Scheduled client consultations and managed calendar.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
- Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
Legal Secretary
Preszler & Bunch Law Firm
03.2019 - 09.2020
- Coordinated travel arrangements for attorneys attending out-of-town conferences or depositions.
- Greeted clients upon arrival at office and provided assistance as needed.
- Answered phones promptly while providing courteous customer service.
- Provided administrative support to attorneys by managing calendars; scheduling appointments; organizing files; preparing correspondence; filing court documents; and obtaining necessary signatures.
- Updated databases with new information received from attorneys or clients.
Intake Specialist
Quiroga Law Firm
08.2017 - 03.2019
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Education
Certified Virtual Assistant -
International Association Of Professions College
Paralegal Certificate -
Seattle Central College
Seattle, WAHigh School Diploma -
Columbia Basin College
Pasco, WA05-2016
Skills
- Drafting legal documents
- Exceptional communication skills
- Professional phone etiquette
- Word Processing
- MS Office proficient
- Administrative Support
- Client Communication
- Schedule Management
- Can speak, read and write fluent Spanish
Languages
Spanish
Advanced
C1
English
Advanced
C1
Certification
Virtual Assistant Certificate
Timeline
Legal Assistant
Morfin Law Firm
09.2020 - 06.2022
Legal Secretary
Preszler & Bunch Law Firm
03.2019 - 09.2020
Intake Specialist
Quiroga Law Firm
08.2017 - 03.2019
High School Diploma -
Columbia Basin College
Certified Virtual Assistant -
International Association Of Professions College
Paralegal Certificate -
Seattle Central College
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