Dynamic RN Healthcare Manager at Wellmed Medical Group with a proven track record in health promotion and quality improvement. Expert in clinical judgment and fluent in English and Spanish, I enhanced patient outcomes through effective education and interdisciplinary collaboration, significantly reducing hospital readmissions while fostering a supportive environment for nursing staff.
Overview
2026
2026
years of professional experience
Work History
Rn Healthcare Manager
Wellmed Medical Group
12.2023 - 04.2025
Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
Managed care for patients after discharge
Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
Assisting with post discharge needs such as prescriptions, transportation, Durable Medical Equipment (DME), appointments
Coordinate with providers to establish or update plan of care
Performs accurate and timely documentation in the electronic medical record
Participates in daily huddles and Patient Care Coordination (PCC) meetings
Prepares accurate and timely reports, as required, for weekly meetings
Maintains continued competence in nursing practice and knowledge of current evidence-based practices
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Aligned nursing goals with department objectives to enhance overall performance metrics within the healthcare facility.
Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Clinic RN
Texas Oncology
02.2022 - 12.2023
Provided education to patients on health promotion strategies such as lifestyle modifications, medication adherence, self-care techniques, and disease management principles.
Collaborated with interdisciplinary teams to develop individualized care plans that addressed physical, emotional, social, and spiritual needs of each patient.
Streamlined documentation processes to ensure accurate record-keeping while minimizing time spent on paperwork, allowing for increased focus on direct patient care.
Reduced hospital readmissions through diligent monitoring of patients'' conditions, thorough assessments, and timely interventions.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Genetics
Assisted in bone marrow biopsy
ADON
Regent Care Center
06.2021 - 10.2021
Led quality improvement initiatives focused on reducing hospital-acquired infections, enhancing overall patient safety measures.
Contributed to successful Joint Commission accreditation renewal through meticulous documentation review and adherence to best practices within the department.
Evaluated emerging trends in healthcare delivery models to identify opportunities for process improvements within the organization.
Streamlined communication between nursing departments for efficient workflow and patient care coordination.
Established strong partnerships with community resources including hospice providers, home health agencies, and outpatient rehabilitation centers to enhance patient care transitions and discharge planning.
Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios during all shifts.
Facilitated open communication among team members, promoting a positive work environment conducive to collaboration and problemsolving.
Reduced medication errors by conducting thorough medication administration audits and providing feedback to nursing staff.
Assisted in the recruitment, hiring, and retention of top nursing talent by participating in job fairs, conducting interviews, and providing mentorship to new hires.
Collaborated with interdisciplinary teams to develop individualized care plans for patients, ensuring optimal health outcomes.
Worked closely administration to develop and implement best practices to improve patient outcomes.
Performed rounds to observe care and interview staff, residents, and families.
Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
RN
El Paso Assisted Living Center
09.2020 - 06.2021
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Monitored patient reactions to drugs and carefully documented findings.
Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Implemented infection control measures within the unit, maintaining a safe environment for both patients and staff members.
Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
Provided direct patient care, stabilized patients, and determined next course of action.
Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Evaluated patient histories, complaints, and current symptoms.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
English-Spanish Consecutive Interpreter
Language Line Services
2017 - 2017
Supported bilingual understanding for non-English speakers with accurate consecutive interpretation of complex topics.
Assisted clients in navigating language barriers with confidence, ensuring smooth communication across various industries.
Upheld professional standards of ethical conduct while handling sensitive information during confidential meetings requiring English-Spanish consecutive interpreting services.
Comprehended and translated oral or written communications from English to Spanish