Dalia Eunice Reyes Ontiveros
Jiutepec,MOR
Summary
Dynamic Executive in Business Sales with a proven track record of driving revenue growth and cultivating strong client relationships. Expertise in identifying customer needs and delivering tailored solutions that exceed expectations. Strong negotiation skills and strategic planning capabilities consistently lead to the achievement of ambitious sales targets. Committed to leveraging industry insights and innovative approaches to enhance client satisfaction and foster long-term partnerships.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Ejecutiva De Ventas Empresariales B2B
Office Max
02.2025 - 11.2025
- Developed and implemented strategic sales plans to enhance customer engagement.
- Trained and mentored junior sales staff, fostering team growth and development.
- Analyzed market trends to identify opportunities for product positioning and promotion.
- Cultivated relationships with key clients, ensuring high levels of satisfaction and retention.
- Leveraged CRM tools to track sales performance, manage accounts, and forecast future sales trends.
- Closed major deals by leveraging industry expertise, collaborating with internal teams, and negotiating favorable terms for both parties.
- Built strong client relationships through excellent communication and negotiation skills, resulting in long-term partnerships.
Ejecutivo de Ventas y Servicio al Cliente
Primewireless (Distribuidor AT&T)
11.2023 - 01.2025
- Developed and maintained strong customer relationships to drive sales growth.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Asesor Inmobiliario
Cuernavaca Casas Bienes Raices
11.2020 - 06.2023
- Negotiated property sales, ensuring favorable terms for clients.
- Developed and maintained strong client relationships through regular communication.
- Coordinated property viewings and open houses, showcasing listings effectively.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
Ejecutivo De Ventas Canal Moderno B2B
AVISER (Bachoco)
08.2019 - 06.2020
- Developed and maintained strong customer relationships to drive sales growth.
- Conducted product demonstrations to educate clients on features and benefits.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
- Contributed to event marketing, sales and brand promotion.
Asistente Administrativo
AGENTIA (Cemex Agregados)
04.2018 - 11.2018
- Managed scheduling and coordination of meetings for senior management
- Assisted in preparing reports and presentations for internal and external stakeholders
- Oversaw inventory management of office supplies, ensuring timely replenishment
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Asesor Personalizado
Radiomovil Dipsa (Telcel)
04.2012 - 03.2018
- Advised clients on telecommunications services to enhance customer satisfaction and retention.
- Developed personalized service plans based on client needs and preferences, driving tailored solutions.
- Increased client retention by assisting in the development of tailored financial plans.
- Improved client satisfaction by providing personalized financial advice and guidance.
- Enhanced customer service experience by promptly addressing concerns and resolving issues to maintain trust.
Education
Técnica en Ciencias de la comunicación -
Universidad Fray Luca Paccioli
BBA -
Universidad Aztlán De Cuernavaca
01.2014
Skills
- Negotiation expertise
- Objection handling
- Strategic prospecting
- CRM proficiency
- Cold calling
- Problem-solving
- Customer satisfaction
Certification
El asesor más cerca del cliente
Experiencias de servicio - cliente interno
IDIOMAS
Idioma Inglés
Intermediate (B1)
Nivel Oral Intermedio. Nivel Escrito Intermedio.
Elementary (A2)
Timeline
Ejecutiva De Ventas Empresariales B2B
Office Max
02.2025 - 11.2025
Ejecutivo de Ventas y Servicio al Cliente
Primewireless (Distribuidor AT&T)
11.2023 - 01.2025
Asesor Inmobiliario
Cuernavaca Casas Bienes Raices
11.2020 - 06.2023
Ejecutivo De Ventas Canal Moderno B2B
AVISER (Bachoco)
08.2019 - 06.2020
Asistente Administrativo
AGENTIA (Cemex Agregados)
04.2018 - 11.2018
Asesor Personalizado
Radiomovil Dipsa (Telcel)
04.2012 - 03.2018
Técnica en Ciencias de la comunicación -
Universidad Fray Luca Paccioli
BBA -
Universidad Aztlán De Cuernavaca