Dalia Monica Flores

• Leading the projects below:
• CLOUD and on premise and AWS migrations.
• CLOUD optimization and efficiency
• Resources assignations.
• SLA achievement
• VPN connectivity and support for all the users under the bank.
• Strategy and planning and give status for the customer at US bank for the applications managed by the obsolescence program.
• Leadership with more than 22 technical resources on my team.
• Plan and develop the scope for the OBS team
• Deliverables, status, work plan and budget for the program.
• Timing for the initiatives provide guidance to application team and project managers under my role, monitoring the activities for the infrastructure performance.
• Management for the incidents and releases for each project on the program giving a implementation plan and presenting it to change management to achieve the approval and execute it on time.
• Problem management and improves to avoid incidents.
• Permit to Operate process.
• Cybersecurity and vulnerabilities/compliance for the infrastructure.
• KPI reporting per year/month/quarter and budget for the infrastructure to be remediated.
• Contracts and purchase orders for new infrastructure.
• Project and Team Management.
• Progress on cascade projects for the KRI assigned by the stakeholders.
• Daily team , weekly meetings for a detailed report to directors and program managers and Directors for the program.
• Security systems infra control for obsolete infra.
• Fraud and risks Analysis.
• Change management analysis for the activities

infrastructure control.

• Batch and mainframe jobs analyst.
• Engagement with the technical team and customer management.
• savings and improvement processes.
• checklist to achieve better quality deliverables

• Customer AT&T NE and NJ/NY Advise.
• Management on Technology, Marketing, and Design.
• Tasks performance for program progress, including SLAʼs , budgeting and accounting.
• Financial Analysis (budget), Project Planning and Logistics
• Resource management.
• Communication with team members, trained and coordinated
• Deadlines and improvements to reduce costs and process.
• Meetings with construction and stakeholders to track progress at each site from the beginning to the end of the project.
• Supplier payment (SRM), CX Management
• Invoicing.
• SAP transactions

• Sistems Engineering bachelor's degree