Microsoft Excel
Dalila Abascal
People | Culture | Talent Development | HR Director
Mexico City,CMX
Summary
High-achieving HR Director with a deep understanding of business needs. A creative leader with a commitment to collaboration. Highly skilled in project management to meet business objectives. Forward-thinking individual with refined interpersonal and multitasking skills.
Overview
1
1
Language
2
2
Certifications
8
8
years of post-secondary education
29
29
years of professional experience
Work History
Consultant
Great Place to Work Institute Mexico
Mexico city
11.2014 - Current
- Deliver training programs to an exceptionally high
standard, meeting the GPTW quality requirements and
attending client's particular needs. - Created detailed roadmaps of action items and project
goals to increase client's Trust Index to create a great
workplace. - Provided outstanding service to clients to maintain and
extend relationship for future business opportunities. - Initiated success of client's organization by improving
performance, hiring practices, and management
systems. - Created curricula, instructions, documents and written
tests for various types of training courses. - Advised executives on best practices for employee
growth and productivity goals, consistently helping clients
create a great workplace
Human Resources Director
Geos Holding Group
Mexico City
04.2018 - 02.2021
- Responsible to set the strategic agenda for the people management in the organization and to lead the company in creating an open, honest, high performing and happy workplace.
- Also, to develop and foster a corporate culture where employees feel included, engaged and eager to perform well in order to achieve company-wide goals and their own.
- Achievements.
- Developed a new onboarding process, considering employee experience which led us to reduce turnover and increase satisfaction ratings.
- Designed different policies to increase engagement such as Vacations and free days Policy, Home Office Policy (even before COVID) and Wellness promotion policy.
- Designed a dashboard with important HR data that help us make better business decisions.
- Developed a talent reengineering process, where, voluntarily or at the request of the leaders, employee's potential and job profile is evaluated, and feedback is given to locate them, within the organization, where they can best perform and achieve their objectives. This way we have retained HiPo´s and created a talent development strategy.
- Managed to save approximately $60,000 annually by entering into agreements with different companies that provided us with training, payroll, food, health, and gym services.
- Changed the perspective that employees had on HR and became partners with people, developing career plans, providing coaching, guidance and focusing on leaders development. This is how we increase employee engagement and satisfaction.
- Liaised between multiple business divisions to improve communications.
Co-Founder
TalentDO, Talento Experto, Consulting company
Mexico City
02.2010 - Current
- Coaching, training, recruiting and consulting.
- We have worked with companies in different sectors, retail, manufacturing, finance, IT, telecommunications, hospitality, start-ups, etc.
- Contributed to business and HR functions by identifying, prioritizing and building organizational capabilities, behaviors, structures and processes.
- Built HR consulting capabilities focused on clients undergoing organizational change and development.
- Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
- Provided guidance on policies and procedures to harmonize responses, provide appropriate investigation actions and reach resolution of grievances.
- Assisted senior management with making key decisions by developing and submitting performance reports with status updates and improvement recommendations.
- Facilitated cultural integration planning and developed strategies to foster employee engagement and commitment.
Innovation and quality Deputy Director
Secretaría de Educación Pública (Ministry of Education)
Mexico City
02.2007 - 01.2008
- It was a great challenge dealing with the union, in one hand, and in the other with top management executives to show them the benefits of innovation, quality assurance and improving processes.
- All Administrative Units and its main process were certified with ISO 9000.
Quality Management Systems Deputy Director
SEDESOL
Mexico City
01.2002 - 01.2007
- My first experience as a top executive leader.
- Achieving high quality standards set by the President's Innovation Office.
- I became an expert in change management.
- I designed and implemented the first Innovation Prize competition in the Ministry.
Organizational Development & Training Coordinator
REFORMA NEWSPAPER
Mexico City
11.1999 - 03.2002
- I developed the first Diploma for Management skills for Editors.
- I learned about change management and talent retention strategies.
- Devised and optimized human resources processes, practices and program initiatives.
- Presented reports highlighted proposed changes regarding performance and efficiency enhancement.
- Formulated and implemented training programs by applying learning principles and individual differences.
Education
Master of Arts - Applied Social Studies
University of Zaragoza
Zargoza, Spain 10.1997 - 02.1999
Bachelor's - Industrial Relations (HR
Universidad Iberoamericana
Mexico City 08.1992 - 12.1996
Bachelor's - English-Spanish Interpreter And Translator
Sistema Harvard Educacional
Mexico City 08.1994 - 12.1996
Skills
Payroll coordination
Organizational Development
Interpersonal Communication
Analytical skills
Leadership
Equal opportunities facilitation
Conflict Resolution
Training And Development
Recruitment
Certification
International Executive Coach
Software
Microsoft Word
Microsoft Power point
Microsoft Outlook
Microsoft Teams
Microsoft SharePoint
Microsoft One Drive
Microsoft Forms
Mailchimp
Google Drive
Apple (Mac) Keynote, Pages, Numbers, iMovie
Interests
Moving to Queretaro in the near future (Available to move within 1 monte)
Timeline
Human Resources Director
Geos Holding Group
04.2018 - 02.2021
Consultant
Great Place to Work Institute Mexico
11.2014 - Current
Political Coach
10-2012
International Executive Coach
02-2010
Co-Founder
TalentDO, Talento Experto, Consulting company
02.2010 - Current
Innovation and quality Deputy Director
Secretaría de Educación Pública (Ministry of Education)
02.2007 - 01.2008
Quality Management Systems Deputy Director
SEDESOL
01.2002 - 01.2007
Organizational Development & Training Coordinator
REFORMA NEWSPAPER
11.1999 - 03.2002
Master of Arts - Applied Social Studies
University of Zaragoza
10.1997 - 02.1999
Bachelor's - English-Spanish Interpreter And Translator
Sistema Harvard Educacional
08.1994 - 12.1996
Bachelor's - Industrial Relations (HR
Universidad Iberoamericana
08.1992 - 12.1996