DALMACIO CASTELLANOS PÉREZ
Querétaro City
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
SAMPLING IRON ROCK
SHANGHAI INTERNATIONAL
Colima
07.2011 - 06.2013
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked with cross-functional teams to achieve goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
High School Diploma -
CBTa 127
07-2011
Skills
- Problem resolution
- Cross-functional collaboration
- Task prioritization
- Conflict resolution
- Quality assurance
- Team building
- Effective communication
- Attention to detail
- Analytical thinking
- Service excellence
- Customer service
- Basic math
- Problem-solving
- Communication
- Computer skills
- Collaboration
- Friendly, positive attitude
- Social perceptiveness
- Calm under pressure
- Excellent communication
Languages
English
Elementary (A2)
A2
Spanish
Native
Native
Timeline
SAMPLING IRON ROCK
SHANGHAI INTERNATIONAL
07.2011 - 06.2013
High School Diploma -
CBTa 127