Damian Diaz
Translator
Ejutla De Crespo
Summary
Background includes working in office environments to perform document and verbal translation services. Excellent listening and communication skills with organized and systematic approach. Delivers high level of accuracy in Spanish to English translations. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
English Teacher
escuela venustiano carranza
Peña larga
01.2022 - Current
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Planned dynamic lessons to increase student comprehension of books and literary concepts.
- Led interesting and diverse group activities to engage students in course material.
- Prepared and implemented lesson plans covering required course topics.
- Supported student skill development in alignment with personal and academic goals.
Manager, Logistics
AD Lawn service
hot springs
05.2016 - 11.2021
- Maximized performance by monitoring daily activities and mentoring team members.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Accomplished multiple tasks within established timeframes.
Customer Service Representative
Sam's lawncare
hot springs
02.2012 - 03.2016
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Updated account information to maintain customer records.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services, and company information.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
GED -
Cassatot Comunity College
Nashville, Arkansas 05.2011 - 05.2012
Skills
Individualized instruction
undefinedTimeline
English Teacher
escuela venustiano carranza
01.2022 - Current
Manager, Logistics
AD Lawn service
05.2016 - 11.2021
Customer Service Representative
Sam's lawncare
02.2012 - 03.2016
GED -
Cassatot Comunity College
05.2011 - 05.2012
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