Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Hobbies and Interests
Timeline
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Damian Emmanuel Quiroga Albizu

Damian Emmanuel Quiroga Albizu

Alcamo

Summary

  • I am Damián Emmanuel Quiroga Albizu, a passionate and highly skilled professional with solid experience in various areas, including telecommunications, information technology, and customer service. Throughout my career, I have acquired valuable skills that have enabled me to excel in dynamic and challenging environments.
  • My work experience includes roles in leading companies such as Telefónica Argentina and ODM Informática, where I developed skills in customer service, problem-solving, and teamwork. Additionally, I successfully founded and managed my own internet company, DQ Sistemas, which provided me with a unique entrepreneurial insight and strengthened my leadership and management skills.


  • As a certified cabin crew member with first aid training through the Red Cross, I have demonstrated my ability to work under pressure, remain calm in emergency situations, and provide exceptional service to passengers.


  • Furthermore, I have a solid background as a technician in networks and telecommunications, providing me with a deep understanding of communication systems and a proven ability to diagnose and resolve technical issues efficiently.


  • My passion for customer service, leadership and teamwork experience, and technical skills make me an ideal candidate to contribute to the success of Royal Caribbean. I am excited about the opportunity to be part of your team and contribute to the excellent service you provide to passengers worldwide.+ Type or edit your summary here

Overview

15
15
years of professional experience
1
1
Certification

Work History

Team Leader

Hiperlan Sicilia Srl
12.2023 - Current
  • Supervisornstaller
  • Repairer
  • Technical support
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.

CEO

DQ-Sistemas
04.2014 - 07.2023
  • Project manager
  • Supervisor
  • Instructor
  • Development of ptp, ptmp, vlan
  • Sectorized LAN networks with subnetting
  • Setting up VPN servers
  • Implementation of SIP, PPTP, FTP, RTSP protocols
  • Creation of PPPoE pools to create and manage clients. Control of main links
  • Advice to companies
  • Development of satisfaction surveys
  • Communication of the necessary directives to obtain quality certifications
  • Concretization of strategic guidelines, helping with their implementation and verifying their execution
  • Management involvement in identifying critical issues and appropriate corrective actions
  • Achieve a flexible and responsible organizational structure as well as supported by constant growth in billing through monitoring of forecasts, improvements and budget adjustments
  • Perform tasks outside of your role to support colleagues

Técnico informático

ODM Informática
02.2010 - 11.2013
  • Sales
  • Advice
  • Computer repairs
  • Technical support
  • Remote assistance activities for devices and users through web portals
  • Configuration of workstations according to user needs
  • Repair and maintenance of hardware and software
  • Test runs on hardware and software to find any system malfunctions
  • Development of customized solutions based on technical specifications
  • Perform updates, install antivirus and other security tasks
  • Installation and configuration of hardware and software products
  • Backup management according to automation, planning and data security
  • Creation of structured cabling according to project specifications
  • Installation, configuration and repair of devices and their components
  • Replacement and installation of satellite dishes.

Técnico en mantenimiento y asistencia técnica

Telefónica
12.2008 - 02.2009
  • Identification of faults and restoration of all functions respecting safety regulations
  • Technical assistance to equipment and systems with associated ordinary and extraordinary maintenance
  • Retrieval of technical documentation to obtain maintenance information
  • Measurement, control and diagnosis activities through the use of specific instrumentation
  • Implementation of interventions in compliance with current legislation on occupational health and safety

Education

Technical School - Network And Telecommunications Technician

I.E.S. Manuel Belgrano
Godoy Cruz, Mendoza, Argentina
12.2018

Training School - First Aid

Red Cross
Mendoza, Mendoza, Argentina
06.2014

Technical School - Cabin Crew

ICA Aeronautical Training Institute
Córdoba, Córdoba, Argentina
12.2013

Skills

  • Office tools
  • Analytical and management skills
  • Crisis management skills
  • Data analysis
  • Workflow Optimization Strategies
  • Preparation of budgets and forecasts
  • Change management
  • Business Administration
  • Employee training
  • Network management expert
  • Ubiquity, Mikrotik and Cisco telecommunications equipment expert

Certification

  • Primeros auxilios, Cruz Roja, Mendoza, 2014
  • Tripulante de cabina de pasajeros, I.C.A., Córdoba, 2014

Languages

Español
Ingles
Italiano

Personal Information

Driving License: A14, B1

Hobbies and Interests

  • Correr
  • Ir al cine
  • Viajar
  • Practicar guitarra
  • Practicar Kick Boxing

Timeline

Team Leader

Hiperlan Sicilia Srl
12.2023 - Current

CEO

DQ-Sistemas
04.2014 - 07.2023

Técnico informático

ODM Informática
02.2010 - 11.2013

Técnico en mantenimiento y asistencia técnica

Telefónica
12.2008 - 02.2009

Technical School - Network And Telecommunications Technician

I.E.S. Manuel Belgrano

Training School - First Aid

Red Cross

Technical School - Cabin Crew

ICA Aeronautical Training Institute

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Damian Emmanuel Quiroga Albizu