Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Academic Training
Timeline
Generic
Danahe Isabel Mendoza Perez

Danahe Isabel Mendoza Perez

Cdmx

Summary

I would like to acquire opportunities to play both knowledge and skills. I seek to expand my knowledge and contribute to the objectives of the company to obtain my own experience and always help customers to have a satisfactory experiences in the area in which I work.

Outstanding skills to deal with people and meet their needs. Highly motivated and experienced Business Development Representative with a strong background in sales and customer engagement. Skilled in identifying new business opportunities and building long-lasting relationships.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Inside Account Manager B2B

HP
02.2025 - Current
  • As an Inside Account Manager at HP, I served as the main point of contact for business clients, driving sales growth and ensuring high levels of customer satisfaction. My role focused on proactively managing accounts, providing business advisory services, and executing B2B cold calling strategies to acquire new clients and expand existing relationships.

Sales Representative / Merchant Success Manager

Cognizant Technology Solutions
04.2024 - 11.2024
  • DoorDash: Business Advisor to make the restaurants successful on the platform, Historical Data Analyst to develop strategies to increase the sales depending on the merchants needs, Cold calling B2B and closing sales. Following on emails txt messages and videocalls.

Customer Service Representative / Rescue Agent

Allianz Global Assistance Partners
07.2022 - 03.2024
  • Allstate: Inbound calls, providing road side assistance to customers in danger. Also finding a better service for them to assist them depending on their situation, Tow, Tire Changes, Lock out, Winch services. Logistict to track their vehicles and making reports.

Customer Service Representative Bilingual (Spanish - English)

Teleperformance
03.2020 - 12.2021
  • Grubhub: Food Delivery Platform (USA) Billing, Remote Assistance, Support for restaurants, customers and food delivery people.

Customer Service Representative / Account Executive for Business Bilingual (Spanish - English)

Citi Banamex
12.2016 - 02.2020
  • Company Overview: CitiBanamex bank
  • Assistance with disputes and unrecognized charges, Traking income and outbound sales, managing the online bank platform and proving assistance on how to make transactions and investments.
  • CitiBanamex bank

Education

High School -

Colegio Nacional de Educación Profesional Técnica Aztahuacan No. 11

Middle school - undefined

California High School

Primary - undefined

Celestin Freinet

Social Service - undefined

ENLACE Administrative

Skills

  • Comunication

  • Skills in English

  • Skills in Spanish

  • Expertise in sales strategies

Strategic thinking

Account planning

Relationship building

Pipeline management

Personal Information

  • Date of Birth: 08/06/95
  • Gender: Female
  • Nationality: Mexicana
  • Marital Status: Married
  • Place of Birth: CDMX

Academic Training

  • High School, Colegio Nacional de Educación Profesional Técnica Aztahuacan No. 11
  • Middle School, California High School CAL High
  • Primary, Celestin Freinet
  • Social Service, ENLACE Administrative

Timeline

Inside Account Manager B2B

HP
02.2025 - Current

Sales Representative / Merchant Success Manager

Cognizant Technology Solutions
04.2024 - 11.2024

Customer Service Representative / Rescue Agent

Allianz Global Assistance Partners
07.2022 - 03.2024

Customer Service Representative Bilingual (Spanish - English)

Teleperformance
03.2020 - 12.2021

Customer Service Representative / Account Executive for Business Bilingual (Spanish - English)

Citi Banamex
12.2016 - 02.2020

Middle school - undefined

California High School

Primary - undefined

Celestin Freinet

Social Service - undefined

ENLACE Administrative

High School -

Colegio Nacional de Educación Profesional Técnica Aztahuacan No. 11
Danahe Isabel Mendoza Perez