DANIEL GARZA VILLARREAL
Monterrey
Summary
Results-driven business professional with extensive experience in managing and scaling businesses across diverse industries, including real estate and internet services. Proven expertise in strategic decision-making, operational management, and sales leadership, consistently driving revenue growth and profitability. Successfully expanded and developed the sales team for Viasat, enhancing team performance and achieving significant increases in customer acquisition. Adept at fostering collaboration, recruiting and training high-performing teams, and navigating dynamic business environments with agility. Recognized for innovative problem-solving and the ability to execute complex projects, such as securing multimillion-dollar real estate deals.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Business Owner
Barba Cow
12.2023 - Current
- Built a successful barbacoa delivery business from the ground up, focusing on quality, convenience, and customer satisfaction.
- Managed all aspects of the business, including inventory control, marketing, logistics, and financial planning, ensuring consistent profitability.
- Received outstanding customer feedback for product quality, prompt delivery, and exceptional service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Sales Manager
Teleperformance
04.2020 - 12.2023
- Successfully managed and coached a high-performing sales team of over 40 agents and supervisors, fostering a culture of collaboration and accountability to consistently exceed performance goals
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Surpassed sales quotas and boosted profitability by implementing effective sales strategies and business planning, achieving a target conversion rate of 17% and exceeding it with monthly peaks of up to 28%.
- Spearheaded customer acquisition efforts using a combination of cold calling, inbound, and outbound strategies, effectively expanding the client base
- Increased sales revenue by implementing innovative outreach initiatives and driving team collaboration to optimize results
- Prioritized customer satisfaction and retention, ensuring seamless service delivery while meeting and exceeding company objectives
- Analyzed sales metrics to refine strategies, enhance team productivity, and identify opportunities for continuous improvement
Real Estate Agent
Self-Employed
01.2005 - 03.2020
- Specialized in the sale of family lots, facilitating transactions that aligned with clients' long-term residential and investment goals
- Managed the rental of houses and apartments, ensuring seamless coordination between property owners and tenants, including contract negotiations and property showings
- Built a strong client network through effective communication and personalized service, resulting in high levels of customer satisfaction and repeat business
- Conducted thorough market analysis to determine competitive pricing, ensuring properties were positioned to sell or rent quickly
- Provided clients with expert guidance on real estate market trends, financing options, and legal requirements to streamline their decision-making process
- Consistently achieved or surpassed monthly and annual sales targets by implementing innovative marketing strategies and lead generation efforts. Successfully closed a complex $150 million deal that required negotiating the sale of a house situated between two lots, convincing the homeowner to sell and ensuring a seamless transaction for all parties involved.
- Maintained up-to-date knowledge on local zoning regulations, providing valuable insights to both buyers and sellers throughout transactions.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated contracts with buyers and sellers to maximize customer savings.
Sales Manager
Consultoría de Negocios Estratégicos
01.2005 - 01.2015
- Led prospecting efforts, including strategic cold calling campaigns, to identify and acquire new clients, consistently expanding the customer base
- Delivered exceptional customer service, building and maintaining strong client relationships to ensure long-term satisfaction and repeat business
- Consulted businesses on strategic resource optimization, specializing in payroll management and tax compliance to improve fiscal efficiency and reduce costs
- Developed tailored business strategies for clients, aligning financial management solutions with their operational and growth objectives
- Collaborated with cross-functional teams to streamline processes and enhance the delivery of payroll and tax services, ensuring regulatory compliance
- Consistently met or exceeded sales targets through effective lead generation, consultative selling, and strategic account management
Sales Manager & Trainer
Instituto de Computación del Norte
01.2001 - 01.2005
- Managed recruitment, training, and performance of the sales team, driving results in student housing sales
- Developed and executed strategies to boost occupancy rates and revenue from student homes
- Oversaw client engagement efforts, including direct outreach and relationship management, to secure contracts and close deals
Distribution Manager
Ponce Distribución
01.2000 - 01.2001
- Managed operations across 13 distribution points for Warner Lambert in Central and Southern Mexico
- Oversaw resolution of issues in distribution centers, ensuring seamless operations and customer satisfaction
Education
Bachelor's Degree - Business Administration
Universidad De Monterrey
San Pedro Garza Garcia12.2003
Skills
- Strategic Planning
- Adaptability
- Relationship Building & Empathy
- Entrepreneurial Mindset
- Responsibility & Results Orientation
- Innovation & Leadership
- Persuasion & Negotiation
- Teamwork & Collaboration
- Driven and determined
- Attention to detail
- Customer relations
- Work Planning and Prioritization
Certification
Lean Six Sigma White Belt
Technicalknowledge - Skills
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Apple applications (Pages, Keynote, Numbers)
- Experience with Google Ads
- WordPress for digital marketing and content management
- Skilled in CRM platforms, including Salesforce
Languages
English
Advanced (C1)
Timeline
Business Owner
Barba Cow
12.2023 - Current
Sales Manager
Teleperformance
04.2020 - 12.2023
Real Estate Agent
Self-Employed
01.2005 - 03.2020
Sales Manager
Consultoría de Negocios Estratégicos
01.2005 - 01.2015
Sales Manager & Trainer
Instituto de Computación del Norte
01.2001 - 01.2005
Distribution Manager
Ponce Distribución
01.2000 - 01.2001
Bachelor's Degree - Business Administration
Universidad De Monterrey
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