Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Daniel Villegas Resillas

Daniel Villegas Resillas

Playa del Carmen,ROO

Summary

Motivated Server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

8
8
years of professional experience

Work History

Room Service Server

Belmond Maroma Resort & Spa
01.2025 - Current
  • Protect guests by following proper food handling procedures.
  • Coordinated closely with chefs to accommodate dietary restrictions or allergies, ensuring guest safety.
  • Consistently met or exceeded delivery time expectations, enhancing the overall guest experience, by following high standards such as Forbes and LQA.
  • Offered knowledgeable suggestions about foods and related wine pairings to guest.
  • Completed ordered with speed and accuracy, maintaining exceptional service.

Banquet Server

Montage Los Cabos
12.2021 - 09.2024
  • Arranged linens and table settings according to seating plan and event theme.
  • Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
  • Managed multiple tasks simultaneously while maintaining composure under pressure in fast paced banquet environments.
  • Served appetizers, delivered entrees, and refilled beverages for banquet guests.
  • Handled food and beverage orders for up to 50 and more guests, delivering prompt and friendly service.
  • Maintained a clean and organized dining area for optimal guest comfort and enjoyment.

Room Service Server

Chileno Bay Resort & Residences
10.2020 - 11.2021
  • Promptly delivering room service orders and attending to special requests.
  • Prepared special services for guests such as honeymoon and other romantic packages, visitors for the first time.
  • Verified accuracy and quality of orders before delivery.
  • Order taker.
  • Performed special dinners at Villas, delivering personalized service.


Restaurant Server

Four Seasons at Costa Palmas
11.2019 - 10.2020
  • Welcoming and take guests comfortably in the dining section.
  • Explain briefly the gastronomic concept of the restaurant.
  • Memorized menus in order to recommend appetizers, meals and drinks from restaurant, and wine stock.
  • Take customers' food and drink orders.
  • Collaborating with the kitchen and bar staff for prompt and correct delivery of orders.
  • Delivering a memorable dining experience by resolving all customer issues promptly.
  • Assisting tables, clearing leftovers and keeping the dining area neat and pleasant.
  • Setting tables and rearranging the dining area to accommodate larger groups and prepare the restaurant for special events.

In Villa Dining Server

Banyan Tree Mayakoba
04.2017 - 10.2019
  • Swerved food and drinks to resort guests in-room accurately and efficiently.
  • Responsible for ensuring food allergies, and restrictions so the guests will receive everything they ordered to enjoy a pleasant meal.
  • Duties included preparation of trays, hot delivery of food, fulfilling any special guest requests, and performing closing duties leaving a clean, stocked, organized work area.
  • Increased guest satisfaction significantly by reasserting standards that had been left by the previous Room Service team.
  • Daily amenity service upon arrival, noon, and turn down times. Leadership strength, Able to effectively anticipate customer needs and execute them without being told.
  • Night shift duties such as daily administrative cut off, order taking and placing, closing bills and room charges.
  • Running private experiences for guests, including in villa BBQ, in villa dining, Ixchel and Tapas.
  • Host and performer of ancient Mayan Experience, Haab.

Education

High School Diploma -

Lago Vista High School
Lago Vista Texas
06-2008

Skills

  • Customer Service
  • Order Taking and Deliver
  • Hygiene and Cleanliness
  • Teamwork and Communication
  • Knowledge and Expertise
  • Detail oriented

Languages

English
Bilingual or Proficient (C2)

Timeline

Room Service Server

Belmond Maroma Resort & Spa
01.2025 - Current

Banquet Server

Montage Los Cabos
12.2021 - 09.2024

Room Service Server

Chileno Bay Resort & Residences
10.2020 - 11.2021

Restaurant Server

Four Seasons at Costa Palmas
11.2019 - 10.2020

In Villa Dining Server

Banyan Tree Mayakoba
04.2017 - 10.2019

High School Diploma -

Lago Vista High School

Similar Profiles

CREATE PROFILE
Daniel Villegas Resillas