Summary
Overview
Work History
Education
Skills
Timeline
Intern
Daniela Aguilar

Daniela Aguilar

Bachelor Degree In Communication
Ensenada,BC

Summary

Experienced Administrative Assistant with over 20 years of experience in hospitality and customer service. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

2
2
Languages
12
12
years of professional experience

Work History

Virtual Assistant

Virtual Latinos
05.2021 - Current
  • Organize files, upload Clients documents into CRM
    Answer emails, archive files.
  • Completed administrative tasks by performing business correspondence, transcription and data entry.
  • Managed filing system, entered data and completed other clerical tasks.

Executive Assistant to Commercial Director

Olarena Hospitality
Cabo San Lucas, Baja California Sur
03.2018 - 03.2021

Answering and directing phone calls to relevant staff
Scheduling meetings and appointments
Taking notes and minutes in meetings
Statistics and daily reports of the time share sales and marketing programs
Ordering and taking stock of office supplies
Being a point of contact for a range of staff and external stakeholders
Preparing documents for meetings and business trips
Directing mail and incoming packages or deliveries
Writing and issuing emails to teams and departments on behalf of teams or senior staff
Researching and booking travel arrangements for staff members

Fly and Buy Coordinator

Unlimited Vacation Club
Cabo San Lucas, Baja California Sur
12.2016 - 03.2018

Pre contact by phone or email the fly and buy guests to be aware of their needs at their arrival to Cabo
Take care of the amenities the guests request and scheduled recreational activities
Make sure the guest received what the program offered to them and welcome them at the property
Schedule their appointment to the sales presentation
Program reportes and statistics
Handling and follow up the vacation club complaints

Administrative Assistant to Director

Pueblo Bonito
Cabo San Lucas, Baja California Sur
11.2015 - 03.2016

Assist the Director of New Projects managing his personal and executive agenda
Manage his flights, accounts, house and condos
Supervise the gardeners, housekeepers, driver, pool boy and pay their salaries
Manage his personal expenses
Research for new project ideas, contact the persons in charge of related subjects
Scheduled and attend meetings to take notes and minutes

Vacation Consultant

Unlimited Vacation Club
Cabo San Lucas, Baja California Sur
06.2014 - 07.2015

Inhouse Vacation Consultant
Received new guests and welcome them to the property
Invited people to attend the vacation club breakfast and offered them different activities
Help the guests to schedule activities, lunch and dinner reservations

Administrative Assistant to Sales Director

Villa Group Resorts & Spas
Cabo San Lucas, Baja California Sur
07.2013 - 06.2014

Answering and directing phone calls to relevant staff
Scheduling meetings and appointments
Statistics and daily reports of the time share sales room
Ordering and taking stock of office supplies
Organizing events for the sales team

DCIA Directors Assistant and HR

American School Foundation of Monterrey
Monterrey, Nuevo León
07.2010 - 07.2013

Help the Director to create the teacher’s induction manuals
Schedule meetings
Help as an SAT proctor with high school students
Help the international teachers with their housing, bank accounts and everything they needed to be well in a foreign country

Visa Clerk

American Consulate of Monterrey
Monterrey, Nuevo León
12.2006 - 12.2008

Collecting and entering visa biographical and bio metrical data
Reviewing and filing all DS-160
Printing machine readable visas
Filing documents

Education

Bachelor of Communication -

Centro De Estudios Universitarios
Monterrey
05.2003 - 05.2003

Skills

    Board of directors support

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Timeline

Virtual Assistant

Virtual Latinos
05.2021 - Current

Executive Assistant to Commercial Director

Olarena Hospitality
03.2018 - 03.2021

Fly and Buy Coordinator

Unlimited Vacation Club
12.2016 - 03.2018

Administrative Assistant to Director

Pueblo Bonito
11.2015 - 03.2016

Vacation Consultant

Unlimited Vacation Club
06.2014 - 07.2015

Administrative Assistant to Sales Director

Villa Group Resorts & Spas
07.2013 - 06.2014

DCIA Directors Assistant and HR

American School Foundation of Monterrey
07.2010 - 07.2013

Visa Clerk

American Consulate of Monterrey
12.2006 - 12.2008

Bachelor of Communication -

Centro De Estudios Universitarios
05.2003 - 05.2003
Daniela AguilarBachelor Degree In Communication