Daniela Borjas
San Luis Potosí
Summary
Dynamic professional with a strong background in business development, procurement, and customer service. Adept at driving growth, optimizing processes, and building effective client and supplier relationships. Proven ability to enhance operational efficiency and deliver impactful results through strategic planning and data-driven decision-making.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Business Developer
Heartbest
05.2024 - Current
- Increased the local client portfolio by 92%within 3 months by generating new sales channels, including food industry companies, franchises, and specialized stores.
- Managed inventory control and created production forecasts, ensuring accurate planning and availability of products to meet market demand.
- Optimized client response times and customer service by addressing customer needs as a priority, leading to improved client satisfaction and streamlined communication.
- Researched the Canadian market using Passport by Euromonitor and Nielsen, identifying export opportunities and potential distribution in Mexico.
Purchasing Coordinator
Heartbest
San Luis Potosí
01.2024 - 04.2024
- Reduced import costs by $610,000 MXN per semester and cut material prices by up to 41% by eliminating importation and negotiating better terms for raw materials.
- Saved 33% on packaging costs by changing suppliers, which led to a monthly reduction of $13,000 MXN, improved delivery times, maintained quality, and reduced inventory days from 35 to 0.
- Optimized procurement planning for raw materials, packaging, production costs, and labor for two major productions every bimonthly cycle, ensuring timely order fulfillment and effective supplier management.
Purchasing Assistant
Heartbest
San Luis Potosí
08.2023 - 01.2024
- Reduced purchasing costs by 20% and improved credit terms with four key suppliers by integrating 14 new suppliers and negotiating favorable terms.
- Enhanced procurement efficiency by managing material planning in SAP B1 and ensuring accurate documentation, improving order fulfillment by 15%.
- Managed the import process for two raw materials, coordinating with the customs agent and controlling import costs and increments.
Business Consultant
Praxis IT
03.2023 - 07.2023
- Achieved a 15% increase in the client portfolio by contacting and building business relationships with Project Managers in the USA, Europe, and Asia, which resulted in direct contracts for IT services.
- Developed a database of 180 clients and secured contracts with 15% of them by effectively identifying collaboration opportunities and providing consistent sales project follow-up.
Education
BACHELOR IN GLOBAL BUSINESS -
Instituto Tecnológico Y De Estudios Superiores De Monterrey (ITESM)
San Luis Potosí06-2024
Skills
- Customer Service
- Sales and Business Development
- Procurement and Purchasing
- Inventory Management
- Market Research
- SAP B1
- Supplier Relationship Management
- Networking strength
- Customer Relationships
- Sales follow-up
- Key decision making
- Communication
Languages
Spanish
First Language
English
Advanced (C1)
C1
Certification
- Linguaskill C1 – Cambridge Assessment
- TOEFL iBT 87 – Educational Testing Service (ETS)
- Workshops on International Trade and Logistics – CARGO & MERCHANDISE LOGISTICS S. DE R.L. DE C.V. and OPPORTIMES S.A.
Accomplishments
- Co-author of the paper: "Raising Awareness on Sustainable Logistics for LATAM: A Collaborative Inter-University Approach" presented at the 2022 MIT SCALE Conference for Latin America and the Caribbean.
- Co-author of the paper: "Key Factors in the Development of COVID-19 in Mexico" presented at the EURO Working Group on Operational Research Applied to Health Services (ORAHS) 2022 conference.
- Diploma de Excelencia en la Formación Integral – ITESM
Concentrations and Focus Areas
- Logistics Training at the Panama Canal (Apr 2023): Participated in a specialized logistics training program at the Panama Canal, gaining insights into global shipping and logistics operations.
- Commercial Mission to Colombia: Engaged in a commercial mission to Colombia to explore new market opportunities and enhance business relations.
- Professional Internship (Jul 2023 - Nov 2023): Acquired practical experience in business development and industry operations through an intensive professional internship.
Timeline
Business Developer
Heartbest
05.2024 - Current
Purchasing Coordinator
Heartbest
01.2024 - 04.2024
Purchasing Assistant
Heartbest
08.2023 - 01.2024
Business Consultant
Praxis IT
03.2023 - 07.2023
BACHELOR IN GLOBAL BUSINESS -
Instituto Tecnológico Y De Estudios Superiores De Monterrey (ITESM)
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