Daniela Hernandez

Automated Data Integration Project

• Collaborated with cross-functional teams to streamline processes and improve overall efficiency.
• Optimized communication channels within the team, promoting collaboration and information sharing.
• Negotiated contracts with vendors and suppliers, securing favorable terms that yielded significant cost savings for organization.
• Evaluated performance metrics to identify areas of improvement and drive continuous process optimization efforts.
• Prepared detailed reports on project status updates for executive leadership review.
• Mentored junior analysts, increasing their skill sets and overall performance.
• Assisted in the development of company-wide policies, procedures, and best practices that promoted consistency across departments.
• Performed root cause analysis to identify and resolve quality issues and defects.
• Managed multiple projects simultaneously, ensuring deadlines were met without compromising quality or scope requirements.
• Investigated customer complaints and performed corrective actions to resolve quality issues.
• Provided expert guidance during software implementation processes, resulting in increased user adoption rates and minimal disruptions to workflows.

CDW-EAP MIGRATION Project

• Analysis of data files for migration from CDW to EAP.
• Creation of project documentation (entity-relationship, operation manuals, internal tool use manuals, SIT test documents, documentation for HPQC)
• AML business rules
• Tools for analysis (RulesHarmony, AutoWatch, Databridge, PL/SQL/Oracle, HPQC)
• Project management
• Attention and analysis of users' WorkOrder
• Agile Methodologies (Scrum)
• Generation and Analysis of test cases (UAT and SIT)
• Analyzed complex data sets to identify trends and opportunities for process improvement.
• Communicated regularly with customers concerning data exchange and technology integration.

• Modification of One Complaint project documentation (BRD, FRD)
• Enhanced decision-making capabilities with detailed reports and visualizations, providing valuable insights to executive leadership.
• Improved operational efficiency by streamlining business processes and implementing automation solutions.

• Evaluated potential investments by performing financial analyses to assess profitability and viability within the company''s long-term strategy.
• Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
• Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
• Optimized workflow processes to enhance overall productivity and achieve operational excellence.
• Increased efficiency in resource allocation by conducting detailed business requirements analysis.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Enhanced company-wide decision-making by developing comprehensive reports on key performance indicators.
• Streamlined quality assurance documentation, ensuring accuracy and compliance with industry standards.
• Collaborated with cross-functional teams to establish quality metrics for product performance evaluation.
• Reduced production defects by identifying root causes and implementing corrective actions.
• Designed test plans and strategies for thorough validation of product functionalities before release.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement

• Definition of strategies and methodologies for the development of the requirement.
• Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
• Optimized workflow processes to enhance overall productivity and achieve operational excellence.
• Streamlined testing processes for increased efficiency and reduced overall test cycle time.
• Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
• Implemented a robust reporting mechanism that provided real-time visibility into project progress for stakeholders at all levels of the organization.
• Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
• Collaborated with developers to ensure timely resolution of identified issues, resulting in improved customer satisfaction.
• Wrote detailed requirements to create robust test plans and realistic work estimates for testing phases.
• Blitz Planning reports.
• Streamlined reporting methods by automating data collection and analysis procedures.

• Process optimization in Oracle Data Integrator.
• Process development in Oracle Data Integrator.
• Creation of documentation of procedures in ODI.
• Provided ongoing support for end-users, troubleshooting issues with BI reports and ensuring timely resolution of problems.
• Optimized the use of available data sources, reducing redundancy and improving overall system performance.
• Implemented corrective action plans based on audit findings, resulting in measurable improvements over time.
• Reduced defects in products by conducting thorough inspections and identifying areas for improvement.

• Creation of Minutes corresponding to meetings for the development of SISPA NOMINAL, version 3.1.2.
• Performed risk assessments to identify potential vulnerabilities in software applications before they reached end users.
• Attendance at definition meetings with user (IMSS-Oportunidades, Sedena).
• Enhanced team performance by providing guidance, training, and mentorship to junior QA testers.
• Modification and attention to observation of technical opinions on procedure manuals.
• Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
• Integration of user manuals and code and programming log.
• Coordinated user acceptance tests involving client representatives, facilitating feedback loops that led to enhanced product satisfaction levels postlaunch.
• Reduced software defects with thorough analysis of requirements and meticulous attention to detail during testing.
• Managed bug tracking systems efficiently, ensuring prompt identification, prioritization, and assignment of defects for resolution.
• Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.

• Development of new applications in the Banco Azteca system, applications in Visual .NET and Visual Basic.
• Database creation in SQL and Oracle.
  Administration of the current system and creation of continuous improvements.
• Code tie between Mexico and Lam, taking into account the needs of each country for its proper functioning.
• Functional tests of the process developed for the authorization of the change, QA tests.
• Streamlined code quality with thorough testing, debugging, and timely maintenance of software systems.
• Designed customized solutions for proposals to potential customers.
• Discussed issues with team members to provide resolution and apply best practices.