Daniela Téllez
Student
Mexico City
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Seller
Beppin Tea
City of Mexico
06.2022 - Current
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Administrative Assistant
Medical Office
Atizapán de Zaragoza
01.2017 - 07.2022
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained databases to track and record customer data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Bachelor Of Psychology - Social Psychology
UNAM
Mexico City 09.2020 - Current
Skills
Organization
Certification
Google Ads Search
Timeline
Seller
Beppin Tea
06.2022 - Current
Bachelor Of Psychology - Social Psychology
UNAM
09.2020 - Current
Administrative Assistant
Medical Office
01.2017 - 07.2022
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