Daniela Téllez
Student
Mexico City
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Seller
Beppin Tea
City of Mexico
06.2022 - Current
- Packed, labeled, and shipped products to customers, providing accurate delivery timelines.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Provided customers with information on shipment amounts and cost of products through email or online support chat.
- Prepared and submitted reports to keep management informed of sales activities and progress.
- Researched, monitored and analyzed market trends, customer insights and competitors to avail of resources and exercise strategic decisions.
- Operated cash register to process payments and provided receipts to establish proof of transaction.
Administrative Assistant
Medical Office
Atizapán de Zaragoza
01.2017 - 07.2022
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Created and maintained databases to track and record customer data.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Bachelor Of Psychology - Social Psychology
UNAM
Mexico City 09.2020 - Current
Skills
Organization
Flexible and Adaptable
Planning and Coordination
Interpersonal Communication
Data Entry
Training and Development
Organization and Time Management
MS Office
Teamwork and Collaboration
Certification
Google Ads Search
Timeline
Seller
Beppin Tea
06.2022 - Current
Bachelor Of Psychology - Social Psychology
UNAM
09.2020 - Current
Administrative Assistant
Medical Office
01.2017 - 07.2022