DANIEL ADRIAN ELIS PEREZ
Mexico City,CMX
Summary
Experienced Telecommunication Engineer with over a decade in Core Network design, deployment, and troubleshooting, with specialized expertise in IMS, VoLTE, and EPC solutions. Proven leadership in cloud-native voice implementations using Kubernetes, Helm, and AWS. Adept in both customer-facing roles and backend engineering with strong analytical, coordination, and mentoring capabilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Technical Leader
NG-Voice GmbH
05.2024 - Current
- Lead deployment engineers across Americas region
- Create and present project plans to stakeholders weekly
- Drive customer requirement gathering and feature design
- Coordinate training and knowledge-sharing sessions
Deployment Engineer
NG-Voice GmbH
11.2024 - 05.2025
- Deployed IMS networks using Kubernetes and HELM
- AWS environment configuration and troubleshooting
- Setup observability stack with Grafana & Prometheus
- Delivered customer training and technical documentation
Premier Field Engineer
Microsoft
03.2021 - 11.2024
- Provided Tier 1 telecom support across EMS clusters
- Conducted IMS planning, deployment, and troubleshooting
- Managed Linux security, upgrades, and SSL configurations
- Supported Packet Core MCC SAGW operations
Professional Services Engineer
Metaswitch
03.2019 - 03.2021
- Full IMS/Voicemail/SBC deployments & support
- CFS/FLIMS testing and onboarding
- Performed SIP & pcap analysis, API integrations
- Internal training & Tier-1 troubleshooting support
Project Manager
ALTÁN REDES
09.2017 - 02.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Service Delivery Manager
I-NEW
04.2014 - 01.2016
- Handled escalated customer issues effectively, resolving problems swiftly while preserving positive relationships where possible.
- Improved service quality, addressing client concerns promptly and professionally.
- Coordinated with multiple departments to ensure seamless service delivery across all touchpoints.
- Established a culture of continuous improvement, encouraging team members to share ideas for process enhancements.
Operation Maintenance Engineer
I-NEW
04.2014 - 01.2016
- Incidence handle of a MVNO platform
- Administration and Support over Windows Servers 2012
- Administration and Support over CENTOS Linux Server
- Contact Center Support for Virgin Mobile
- Basic Tool Developer in C# using Visual Studio
- Data Base Administrator MySQL and postgres
- SCP platform support
- Test MVNA USSD, IVR platform
- Support to provisioning operations
- Altitude IVR configuration
Core Network Engineer
Huawei
12.2010 - 04.2013
- CORE NETWORK Field Engineer
- Implementation of ATCA MSOFT
- Implementation of UMG
- BSCs and RNC migrations.
- Service troubleshooting
- MSOFT CPCI Implementation
- ATP tests with the client
- Number analysis configuration
- POI migrations to MSCs
- MSCs integration with IVR, IN and other MSCs
- GSM/UMTS Network Operation
- EIR Software commissioning
- HLR general training
- Training new employees
Education
Telecommunications Engineer -
José António Paez University
01.2010
Skills
- Full IMS deployments & VoLTE integrations
- SIP, Diameter, SS7, MAP, CAMEL protocol analysis
- Kubernetes & Helm deployments (AWS EKS)
- Grafana, Prometheus, and EMS monitoring
- Linux RHEL (7 & 8), VMWare, SSL cert management
- Project management, Jira, and team leadership
- Azure Fundamentals (AZ-900), Windows Server, MySQL
- REST/SOAP API integrations
- IT infrastructure management
- Technical architecture
- Systems development lifecycle management
- Network administration
- Team leadership
Accomplishments
- Achieved Service Delivery Award in Huawei by surpassing customer expectations and delivery quality services during Core Network deployments.
Certification
- Microsoft Azure Fundamentals (AZ-900) – 2023
- Introduction to 5G – LinkedIn Learning – 2021
- Storytelling – Udemy – 2023
- MySQL 2012 Basic – CENTRO NETEC – 2014
- Windows Server 2012 – CENTRO NETEC – 2014
LANGUAGES
Spanish: Native
English: High Proficiency
French: Basic
Timeline
Deployment Engineer
NG-Voice GmbH
11.2024 - 05.2025
Technical Leader
NG-Voice GmbH
05.2024 - Current
Premier Field Engineer
Microsoft
03.2021 - 11.2024
Professional Services Engineer
Metaswitch
03.2019 - 03.2021
Project Manager
ALTÁN REDES
09.2017 - 02.2019
Service Delivery Manager
I-NEW
04.2014 - 01.2016
Operation Maintenance Engineer
I-NEW
04.2014 - 01.2016
Core Network Engineer
Huawei
12.2010 - 04.2013
Telecommunications Engineer -
José António Paez University
Hobbies and Interests
Self-taught coder (Java, C, C#, Web), Novelist & digital artist, Video and audio editor, Amateur film critic
Hobbies
Chess, Movies, Guitar, Art
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