Summary
Overview
Work History
Education
Skills
Timeline
Daniela Guadalupe  Aguiñiga Arciga

Daniela Guadalupe Aguiñiga Arciga

Asistente, Receptionist
Zamora ,Michoacán

Summary

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Assistant/ Receptionist

SuperStar Escrow
San Fernando , California
09.2021 - 03.2024
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Completed opening and closing procedures, from product replenishment to budget control.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Answered telephone calls per day, compiling detailed notes and promptly forwarding as required.

Cashier/wine Area Manager

Abarrotes Lupita
Zamora , Michoacán
01.2020 - 06.2021
  • Maintained positive, helpful attitude to deliver exceptional customer service.
  • Created positive first impressions through considerate, knowledgeable customer service.
  • Reduced customer wait times through optimised checkout processes.
  • Resolved customer complaints and answered queries about store products.
  • Displayed and restocked merchandise by following brand guidelines.

Manager

Don Carbon
Zamora , Michoacán
08.2018 - 01.2019
  • Resolved conflicts by acting as mediator and rule enforcer as appropriate.
  • Managed staffing schedules for high numbers of employees, delivering operational efficiency whilst remaining under budget.
  • Designed long-term business strategy to guide leadership decision-making.
  • Addressed customer issues with compassion and professionalism, ensuring swift, successful resolution.

Education

Springfield Campus , Av. Libramiento Jose M. Morelos 1527 San Lorenzo C
09.2024

Skills

Problem-solving

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Timeline

Assistant/ Receptionist - SuperStar Escrow
09.2021 - 03.2024
Cashier/wine Area Manager - Abarrotes Lupita
01.2020 - 06.2021
Manager - Don Carbon
08.2018 - 01.2019
Springfield Campus - ,
Daniela Guadalupe Aguiñiga ArcigaAsistente, Receptionist