Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Daniel E Gonzalez Lopez

Guadalajara

Summary

Results-oriented IT professional with over 15 years of experience in software solutions and systems. Proven track record in managing integration teams and leading successful implementations. Skilled in collaborating with stakeholders to understand requirements and develop innovative integrations. Proficient in a wide range of integration technologies and experienced in delivering exceptional customer satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Sr Technical Program Manager

Oracle
Guadalajara
11.2016 - 11.2023

Implemented change management strategies for Oracle Cloud Infrastructure, aligning with organizational goals and industry best practices. Developed roadmaps for various IT change initiatives, ensuring alignment with organizational objectives and technological advancements.

  • Created and maintained detailed project plans, timelines, resource allocations, and associated metrics.
  • Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
  • Established key performance indicators for tracking progress against goals.
  • Led the implementation of process improvements to streamline operations across the change management organization.
  • Developed and implemented a comprehensive strategy to integrate multiple service teams into the existing change management system.
  • Collaborated with stakeholders from different departments to ensure successful implementation of integrations.
  • Enabled proactive risk detection by implementing automated rules to audit 100% of deployed changes, averting disruptions to business operations.
  • Offered technical coaching to the change management team, aiding their adaptation to evolving organizational dynamics.
  • Created and put into action automated scripts to make data gathering, transformation, processing, and analysis more efficient, resulting in refined insights when presenting to senior leadership.

Senior Business Analyst & Operational Manager Lead

IBM
Guadalajara
12.2012 - 11.2016
  • Work directly with stakeholders in defining requirements, designing, and building integrations to meet their business needs for multiple projects.
  • Developed detailed project plans outlining tasks, deadlines and resources needed for successful implementation of projects.
  • Collaborated with IT teams on the development of applications based on business requirements.
  • As team lead, manage and mentor application team members to ensure high performance and professional growth within the team.
  • Recruit, manage and conducted performance reviews.
  • Motivated team members to consistently achieve or exceed performance expectations.
  • Managed root cause analysis, taking a proactive approach to prevent the recurrence of issues.
  • Served as the application security officer, ensuring the robust security posture of the system applications.
  • Collaborate with development team and stakeholders to allocate resources effectively according to customer demand.

HP Internal IT Auditor (Specialist)

Hewlett Packard
Guadalajara
06.2010 - 12.2012
  • Executed all facets of the audit lifecycle, including planning, scoping, testing, documentation, and reporting. Addressed SOX IT general controls and conducted risk-based technical audits.
  • Audited IT controls within the organization, conducting a thorough examination of application systems. Assessed compliance with relevant regulations and standards to ensure a robust and secure IT environment.

Level 3 - Support Engineer (HP Internal Project Applications)

Hewlett Packard
Guadalajara
03.2004 - 06.2010
  • Managed databases for Supply Chain & Business Intelligence applications, ensuring optimal functionality and performance to support critical business processes.
  • Conducted application system analysis, defining new requirements based on business requests or improvements to enhance system/application functionality and efficiency.
  • L3 application support, ensuring the highest level of technical assistance and issue resolution for complex Supply Chain and Business Intelligence applications.
  • Delivered technical consultancy and training to business users with the knowledge and skills needed for effective utilization of IT solutions.
  • Ensured application availability, efficiently managed incidents, and facilitated smooth change management processes.

Education

Computer Science Engineering -

ITESO
Guadalajara, Jalisco

Skills

  • Strategic Planning
  • Business Planning
  • Program Management
  • Operations Management
  • Staff Management
  • Business Process Improvement
  • Data Analysis
  • Internal Auditing
  • Data Mapping
  • Negotiation
  • Technology Architecture Analysis

Certification

AGILE - Leading SAFe Course (4.5) / 2018

Languages

Spanish
First Language
English
Advanced (C1)
C1

Timeline

Sr Technical Program Manager

Oracle
11.2016 - 11.2023

Senior Business Analyst & Operational Manager Lead

IBM
12.2012 - 11.2016

HP Internal IT Auditor (Specialist)

Hewlett Packard
06.2010 - 12.2012

Level 3 - Support Engineer (HP Internal Project Applications)

Hewlett Packard
03.2004 - 06.2010

Computer Science Engineering -

ITESO
Daniel E Gonzalez Lopez