DANIEL VAZQUEZ
SR. Pricing And Promotion Agent
Chihuahua,Chihuahua
Summary
Skill Agent in use of numerous software applications with strong understanding of data analysis. Identifies and capitalizes on opportunities to enhance business operations. Excellent public speaker effectively communicates ideas to diverse audiences. Hardworking and passionate job, with strong organizational skills. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
5
5
Certifications
2
2
Languages
Work History
SR. Pricing and Promotion Agent
Autozone BTSSC
Chihuahua
05.2022 - Current
- Compared of prices with different competitors of AutoZone.
- VDP tasks using Macros, updating records of clients for the Multichannel VDP.
- Updating information files sent by Price Analysts.
- Running Shops in the Webfetch tool.
- Performing the duties of my Team Lead when he is on vacation, such as assigning work to my colleagues, communicating with the Manager for any departmental needs, making decisions, and creating tools to make the work more productive.
- Being a backup of all department learning all duties of each co-worker.
Technical Analyst 1
Autozone BTSSC
Chihuahua
02.2018 - 05.2022
- Used Linux for 4 years to provided Technical Support to Autozone Stores.
- Install servers as a Technician on the Autozone Stores.
- Monitored call volume, call length and other related metrics and consistently met objectives.
- Supported Autozoner's by managing all calls per day efficiently while maintaining professionalism and upbeat tone.
- Connected callers with appropriate professional, department, or business.
- Kept records of problems placed and charges incurred.
- Answered inbound Autozone Store Employee calls to assist with questions, concerns or problems.
Stream Call Agent
Telepeformance
Chihuahua
11.2017 - 02.2018
- Monitored call volume, call length and other related metrics and consistently met objectives.
Education
Licenciatura En Ingeneria En Sistema Computacional - Sistemas Computacionales
Universidad Tecnologica Latinoamericana En Linea
Mexico 09.2022 - Current
Skills
Information documentation
Certification
Linux
Timeline
SAS Programming Essential
04-2023
Licenciatura En Ingeneria En Sistema Computacional - Sistemas Computacionales
Universidad Tecnologica Latinoamericana En Linea
09.2022 - Current
SQL for beginners
06-2022
SR. Pricing and Promotion Agent
Autozone BTSSC
05.2022 - Current
Commercial Programming
03-2020
Data Files Certification
11-2019
Linux
04-2018
Technical Analyst 1
Autozone BTSSC
02.2018 - 05.2022
Stream Call Agent
Telepeformance
11.2017 - 02.2018
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