Danna Chaves

Indio

Summary

Driven and customer-focused professional with a proven track record at Walmart, adept at resolving complaints and enhancing customer loyalty. Excels in team collaboration and customer service excellence, demonstrating exceptional cash handling skills and empathy. Committed to continual improvement and maintaining high integrity, ensuring optimal service and efficiency.

Overview

years of professional experience

Work History

Cashier

Walmart

06.2023 - 03.2024

Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Sonic Drive-in

Team Member

02.2020 - 05.2021

Worked well in a team setting, providing support and guidance.
Passionate about learning and committed to continual improvement.
Ability to learn quickly and adapt to new situations.
I am good at customer service

Education

Bachelor of Social Work -

Imperial Valley College

Imperial Valley

06-2025

Skills

Customer service
Customer assistance
Work ethic and integrity
Patience and empathy

Cash handling
Cleaning and sanitizing
Team collaboration
Customer service excellence

Timeline