Darien Alexis Barrera Cruz
Morelia
Summary
Versatile Local Store Marketer with a proven track record at Negocio Familiar, enhancing customer engagement and leveraging marketing analytics for revenue growth. Excelled in strategic planning and social media management, achieving significant cross-selling success. Demonstrates strong leadership in team coaching and excels in customer service, ensuring high satisfaction and loyalty. Offering solid foundation in customer service and communication, eager to learn and develop in marketing environment. Delivers understanding of promotional tactics and community engagement, ready to use and develop social media management and event planning skills in Local Store Marketer role.
Overview
8
8
years of professional experience
Work History
Local Store Marketer
Negocio Familiar
11.2022 - 02.2023
- Onboarded new team members and coached personnel in marketing tasks.
- Maximized revenue potential by identifying opportunities for cross-selling and upselling during customer interactions.
Babysitter
Familiar
04.2019 - 04.2019
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Planned fun outings and educational activities to keep children entertained.
Waiter
Empresa De Eventos
02.2015 - 11.2015
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
No Degree - Lenguas Extranjeras
Universidad Del Vale De Mexico
Morelia, Michoacán, Mexico11-2027
Certificado Validado Como Técnico En Ingeniería - Ingeniero Mecatrónico
Universidad Del Vale De Mexico
Morelia, Michoacán, Mexico07-2018
Skills
- Customer Engagement
- Merchandising Strategies
- CRM Management
- Marketing Analytics
- Sales Promotion
- Mobile marketing
- Strategic Planning
- Social Media Management
Timeline
Local Store Marketer
Negocio Familiar
11.2022 - 02.2023
Babysitter
Familiar
04.2019 - 04.2019
Waiter
Empresa De Eventos
02.2015 - 11.2015
No Degree - Lenguas Extranjeras
Universidad Del Vale De Mexico
Certificado Validado Como Técnico En Ingeniería - Ingeniero Mecatrónico
Universidad Del Vale De Mexico
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