Dashawn Cunningham

Hartford

Summary

Flexible customer service representative offering several years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients.

Overview

years of professional experience

Work History

Service Call Assistant

Watson Appliances

02.2022 - Current

Assisted in diagnosing and repairing a variety of home appliances, including washers, dryers, refrigerators, and dishwashers.
Developed technical knowledge of appliance systems and repair procedures, ensuring accurate and efficient service.
Provided exceptional customer service, addressing client concerns and explaining repair processes clearly.
Managed incoming calls and directed inquiries to appropriate departments.

Audio Recording and Editing Assistant

Devine Encounter

11.2023 - 07.2024

Operated audio recording equipment, ensuring high-quality sound capture during live events and studio sessions.
Edited and mixed audio tracks for music, podcasts, and other digital media projects using industry-standard software.
Collaborated with musicians and speakers to tailor the sound production to their specific needs.

Education

Associate of Science - Music Industry

Connecticut State Community College

Hartford, CT

01.2026 - 04.2026

Skills

Communication Skills
Customer Service
Computer Skills

Technical Skills
Time Management
Problem-Solving

Timeline