With a proven track record at Dunn Edwards Paints, I excel in problem-solving and employee engagement, driving customer satisfaction and operational efficiency. My experience spans from Assistant Manager to Color Technician, where I've implemented solution-based plans and fostered team motivation, significantly enhancing business dynamics and workplace culture.
-Manage MRP to have a well stocked warehouse for customer base to provide excellent customer service
-Create customer relations to build loyalty and a trusting atmosphere that makes customers feel welcomed
-Maintain culture on a store level to create worker satisfaction and accountability
-Analyze business expenses and reporting to gain a better understanding of the business and where its heading
-Creating solution based plans for employees and business
-Resolve customer service issues by balancing customer relations and business expense in mind to find the best outcome
-Stocking merchandise by staying up to date on current POGs
-Gaining a better understanding of accountability by working closely with Assistant Manager
-Tinting orders and ensure the color is correct by checking fan deck
-Keeping all machines and equipment clean and working properly
-Provide solutions to color issues and equipment issues
Problem Solving
Analyzing Data
Employee Engagement
Team Motivation