David Ling
Dallas
Summary
Empathetic and purpose-driven social work professional with hands-on experience supporting individuals navigating mental health challenges and homelessness. Skilled in peer support, case collaboration, advocacy, and solution-focused care. Known for building trust-based relationships and working closely with interdisciplinary teams to develop and implement personalized care plans. Currently pursuing an MSW with a strong commitment to equity, empathy, and empowerment.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Friendship Advocate
The Human Impact
03.2023 - 12.2024
- Built and maintained long-term relationships with the unhoused population, grounded in trust and empathy.
- Advocated for housing resources and worked to identify and address root causes of homelessness.
- Applied creative problem-solving to connect individuals with long-term support systems.
Peer Support Specialist
JPS Hospital – Behavioral Health Center
11.2022 - 03.2023
- Provided direct peer support to patients in recovery, using lived experience and active listening to foster hope and connection.
- Maintained detailed documentation of patient interactions to inform care decisions by clinical providers.
- Collaborated weekly with medical staff, therapists, and social workers to develop and reassess individualized treatment plans.
- Promoted recovery-focused care through encouragement, resource navigation, and patient advocacy.
Product Zone Specialist
Apple Inc.
08.2019 - 11.2021
- Created excitement around Apple products through engaging, personalized demonstrations and active listening.
- Educated customers on product functionality and provided tailored support for individual needs.
Sales Associate
Sewell Automotive Companies
09.2011 - 07.2019
- Built and maintained long-term client relationships by providing exceptional service and follow-through.
- Delivered a relationship-based sales experience focused on customer satisfaction over transactions.
Education
B.A.A.S. - Business Administration
University of North Texas
01.2015
Master of Social Work (MSW) - Clinical Practice
University of Texas At Arlington
12-2026
Skills
- Relationship Building
- Purpose-Driven Mindset
- Solution-Oriented
- Empathy and Active Listening
- Critical Thinking
- Advocacy and Client-Centered Approach
- Case management
- Community advocacy
- Attention to detail
- Time management
- Judgement and decision making
Certification
Certification: Dale Carnegie – Effective Communications and Human Relations
Marathon running, hiking, rock climbing
- Marathon running – Completed multiple races, demonstrating endurance and goal-setting
- Hiking – Passionate about long-distance and backcountry trails, emphasizing persistence and planning
- Rock climbing – Indoor and outdoor climbing experience; builds focus, problem-solving, and mental resilience
Languages
English
Bilingual or Proficient (C2)
Chinese (Mandarin)
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Spanish
Intermediate (B1)
Timeline
Friendship Advocate
The Human Impact
03.2023 - 12.2024
Peer Support Specialist
JPS Hospital – Behavioral Health Center
11.2022 - 03.2023
Product Zone Specialist
Apple Inc.
08.2019 - 11.2021
Sales Associate
Sewell Automotive Companies
09.2011 - 07.2019
B.A.A.S. - Business Administration
University of North Texas
Master of Social Work (MSW) - Clinical Practice
University of Texas At Arlington
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