David Mireles Aguirre
Santa Catarina
Summary
Proactive and organized individual who excels as an excellent team player. Passionate about learning and constantly seeking new challenges and opportunities. Seeking a dynamic position to contribute experience, acquire new knowledge, and make a meaningful impact.
Overview
1
1
year of professional experience
2
2
Languages
Work History
Logistics Coordinator
WWEX Group
11.2024 - 02.2025
- Proactively contact carriers and customers to ensure pickup and delivery appointments are set and trucks are in route when expected
- Complete data entry after obtaining track and trace updates on shipments
- Coordinate and assist with the collection of appropriate documents from carriers
- Maintain constant and clear communicate with carriers to ensure timely pick-up and delivery of all shipments
- Handle a high volume of calls and emails daily
- Maximize the productivity and workflow of the department by emphasizing load board priorities, efficiencies, and board coverage
- Provide support and resolution to customer problems following standard operating procedures (SOPs) and escalate to proper business function as needed to help maintain high quality customer satisfaction.
- Serve as back-up coverage to support additional needs of other department team members to ensure complete client satisfaction
Logistics Operations
WFS Logistics
05.2024 - 10.2024
- Internal Communication: Maintained constant communication with staff to inform them of the cities to which they would be traveling for work
- This included coordinating schedules and logistical details to ensure efficient travel
- Payroll Management: Delivered payroll to Latino staff, ensuring that all employees were paid in a timely and accurate manner
- Logistics Coordination: Worked closely with management to coordinate transportation of trailers and mechanical games to scheduled cities, ensuring all equipment was available and ready for use
- Route Planning: Coordination with trailer drivers to establish and optimize transportation routes, ensuring punctuality and safety during travel
- Daily Inspection: Daily inspections of work areas and personnel, ensuring compliance with safety regulations and the quality of the service provided
Case Manager
Accident Solutions
11.2023 - 04.2024
- Call Establishment: Calling clients in the United States to gather detailed information about their vehicle accidents, ensuring empathy and a customer-centric approach
- Data Entry: Entering relevant data into the company's database, ensuring that all information was kept up to date and accurate for effective follow-up
- Appointment Coordination: Notifying clients of their assessment appointment dates, providing clear and timely information to facilitate their care process
- Check Delivery Management: Coordination and communication with clients regarding check delivery, ensuring that procedures were carried out efficiently and in compliance with established deadlines
Generalist
Shelter services de Sonora SA. de CV.
09.2023 - 11.2023
- Responsible for the recruitment process (filtering, interviews and introduction)
- Responsible for developing job profiles according to the needs
- Responsible for managing and resolving personnel related issues such as absences, leaves of absence and workplace conflicts
- Effective communication with employees
- Incident records
- Management of documentation related to leaves, contracts, and employee benefits and entitlements
- Control of operational staffing
- Administration and management of suppliers for personnel services
Education
Commerce and Business Degree -
Monterrey, NL 01.2017 - 5 2020
Skills
Communication
Multitasking
Teamwork and collaboration
Shipment tracking
Shipping documentation
Transportation management
Problem-solving
Customer service
Driver scheduling
Invoicing and shipping documentation
Timeline
Logistics Coordinator
WWEX Group
11.2024 - 02.2025
Logistics Operations
WFS Logistics
05.2024 - 10.2024
Case Manager
Accident Solutions
11.2023 - 04.2024
Generalist
Shelter services de Sonora SA. de CV.
09.2023 - 11.2023
Commerce and Business Degree -
01.2017 - 5 2020
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